Catello Avagnale
Pendleton
Summary
Results-oriented restaurant owner recognized for effective budgeting and financial oversight. Known for strategic marketing initiatives that boost sales and enhance brand visibility. Ready to leverage expertise in operational excellence to deliver impactful results. Dynamic restaurant owner with proven success in financial management, team collaboration, and strategic planning. Expertise in implementing marketing strategies and analyzing financial reports to enhance operational efficiency and drive profitability. Dedicated professional with extensive experience in restaurant management. Skilled in staff training, budget control, and vendor negotiations. Committed to optimizing customer satisfaction and operational processes to achieve business objectives.
Overview
28
28
years of professional experience
3
3
Certifications
Work History
Restaurant Owner
INITALY Pizzeria & Bar
Pendleton
01.2025 - Current
- Coordinated marketing efforts to promote new menu items and events.
- Controlled budgeting and expense tracking to maintain financial health of the business.
- Led team meetings to improve communication and address operational challenges.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Optimized profits by controlling food, beverage and labor costs.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Maintained up-to-date knowledge of industry trends and best practices.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
Restaurant Owner
CA CUISINE LLC - CATELLO'S Italian Art Cuisine
Pendleton
12.2016 - Current
- Managed daily operations of a high-demand restaurant environment.
- Developed and implemented staff training programs to enhance service quality.
- Oversaw inventory management to ensure optimal stock levels and freshness.
- Coordinated marketing efforts to promote new menu items and events.
- Established vendor relationships to secure quality ingredients at competitive prices.
- Controlled budgeting and expense tracking to maintain financial health of the business.
- Ensured compliance with health regulations and safety standards across the establishment.
- Led team meetings to improve communication and address operational challenges.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Optimized profits by controlling food, beverage and labor costs.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Established standards for quality control, customer service, health and safety regulations.
- Hired, trained and motivated staff to fill all restaurant openings.
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Negotiated contracts with vendors for food, equipment and supplies.
- Created unique recipes and applied various culinary techniques for authentic cuisine.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Planned and executed special events hosted at the restaurant such as wine tastings and live music performances .
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
- Delegated work to staff, setting priorities and goals.
- Inspected dining and serving areas for cleanliness and proper setup.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Chef
Matteo's Ristorante Italiano
Noblesville
06.2014 - 10.2016
- Crafted authentic Italian dishes using fresh, high-quality ingredients.
- Managed kitchen staff to ensure efficient food preparation and service.
- Developed seasonal menus reflecting traditional Italian cuisine and local produce.
- Ensured compliance with food safety regulations and maintained a clean kitchen environment.
- Trained junior chefs in cooking techniques and kitchen operations practices.
- Collaborated with front-of-house staff to enhance customer dining experiences.
- Oversaw inventory management and ordered supplies to maintain kitchen stock levels.
- Created daily specials to showcase creativity and culinary skills in menu offerings.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Planned menus, ordered supplies and managed kitchen staff.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Monitored quality, presentation, and quantities of plated food across line.
- Supervised team members during meal service to ensure accuracy of orders.
Chef
Hotel Cesare Augusto
Sorrento
02.2008 - 02.2014
- Managed daily kitchen operations and ensured compliance with health standards.
- Oversaw menu planning and ingredient sourcing for seasonal dishes.
- Supervised kitchen staff, providing training and performance feedback.
- Coordinated inventory management to minimize waste and optimize resources.
- Implemented food safety protocols to maintain a clean and safe environment.
- Collaborated with suppliers to secure high-quality ingredients at competitive prices.
- Facilitated team meetings to enhance communication and streamline workflows.
- Developed and implemented training programs for kitchen staff to ensure proper food handling, safety, and sanitation practices were followed.
- Reviewed monthly financial statements related to purchasing decisions for accuracy prior to submission for approval.
- Evaluated existing recipes to make sure they met the highest standards of quality.
- Ensured food safety by monitoring temperature control points, date marking, and rotating stock.
- Enforced health department regulations regarding storage and preparation of foods.
- Maintained accurate records of food orders placed from suppliers as well as invoices received from vendors.
- Monitored costs associated with food production and labor expenses to maintain budgetary goals.
- Tracked waste management procedures to minimize losses due to spoilage or other factors.
- Conducted weekly inventory checks to identify any discrepancies in quantities of items ordered or received.
- Performed cost analysis on existing recipes to determine if changes should be made in order to reduce expenses while maintaining quality standards.
- Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
Area Manager South Italy
FCA Fiat Chrysler Automobiles
Naples
01.2002 - 12.2007
- Managed operations across multiple locations to ensure efficient service delivery.
- Led staff training programs to enhance team performance and customer interaction.
- Developed and implemented standard operating procedures for daily tasks.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Monitored compliance with company policies and safety regulations consistently.
- Fostered strong relationships with vendors to ensure quality supply chain management.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Monitored and evaluated district performance to ensure goals were met.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Boosted team morale and overall revenue by creating sales contests.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Streamlined operational efficiencies by successfully hiring top talent driving productivity.
- Identified business opportunities by analyzing consumer trends within local markets.
- Organized promotional activities such as special events or discounts campaigns in stores.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Maximized sales by effectively rolling out new incentive programs across regional stores.
- Implemented new processes and procedures tactfully and passionately.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Cultivated positive rapport with associates and team leadership.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Sales Agent
FCA Fiat Chrysler Automobiles
Naples
09.1997 - 12.2001
- Developed strong relationships with customers to enhance brand loyalty.
- Conducted product demonstrations to educate clients on vehicle features.
- Collaborated with team members to achieve sales targets and objectives.
- Utilized CRM software to track sales activities and customer interactions.
- Provided ongoing support to clients throughout the purchasing process.
- Attended industry events to promote products and network with potential clients.
- Maintained comprehensive knowledge of automotive industry trends and competitor offerings.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Resolved customer complaints promptly and effectively.
- Continuously met sales goals via strategic prospecting.
- Negotiated contracts with customers to secure sales deals.
- Identified opportunities for cross-selling additional products and services.
Education
MBA - Master Products Training
Fiat Automobiles
Torino Italy05-2023
Master of Arts -
Chef School
Sorrento Italy01-2004
MBA - Master Sales Manager
Fiat Automobiles
Torino Italy04-2002
High School Diploma -
Istituto Tecnico Vitruvio
Castellammare Di StabiaSkills
- Budget control
- Inventory management
- Staff training
- Marketing strategy
- Menu development
- Customer relationship management
- Quality control
- Operational efficiency
- Vendor negotiation
- Team leadership
- Problem solving
- Effective communication
- Performance evaluation
- Conflict resolution
- Time management
- Schedule coordination
- Budget monitoring
- Food presentation
- Health code compliance
- Marketing strategy implementation
- Accounting oversight
- Operations management
- Employee scheduling
- Promotional planning
- Cost control
- Customer engagement
- Performance improvement
- Labor cost controls
- Sales oversight
- POS system operation
- Financial planning
- Staff supervision
- Allergy awareness
- Online ordering management
- Small business operations
- Staff leadership
- Business marketing
- Business planning
- Food pairing
- Vendor relations
- Staff management
- Revenue generation
- Wine history
- Service quality improvement
- Food safety management
- Cost estimation
- Problem-solving
Languages
English
Full Professional
Italian
Native/ Bilingual
Spanish
Limited
Certification
Food Safety Certification
Timeline
Restaurant Owner
INITALY Pizzeria & Bar
01.2025 - Current
Restaurant Owner
CA CUISINE LLC - CATELLO'S Italian Art Cuisine
12.2016 - Current
Chef
Matteo's Ristorante Italiano
06.2014 - 10.2016
Chef
Hotel Cesare Augusto
02.2008 - 02.2014
Area Manager South Italy
FCA Fiat Chrysler Automobiles
01.2002 - 12.2007
Sales Agent
FCA Fiat Chrysler Automobiles
09.1997 - 12.2001
MBA - Master Products Training
Fiat Automobiles
Master of Arts -
Chef School
MBA - Master Sales Manager
Fiat Automobiles
High School Diploma -
Istituto Tecnico Vitruvio