Catelynn Jacks
La Fontaine
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Surgery Scheduler
Community Gastroenterology Care | Community Health Network
01.2017 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Answered patient questions regarding surgery preparation, length of stay, etc.
- Applied CPT and diagnosis codes on a regular basis.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Collected and documented patient medical information such as blood pressure, pulse, respirations and weight.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Submitted medication prior authorizations to insurance companies.
- Administered intramuscular injections.
- Answered telephone calls to schedule office visits, procedures, offer office information, answer questions, and direct calls to staff.
Certified Nursing Assistant
Twin City Healthcare | Full-time
10.2013 - 05.2014
- Maintained accurate records of patient care, condition, progress and concerns.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean, healthy and safe environment.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, rails, pillows, patients' clothing and bedside tables/equipment.
- Reported any unusual circumstances in the patients' condition or environment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
07.2016
Skills
- EMR / EHR
- Patient Care
- Patient Scheduling
- Patient Documentation
- Insurance Knowledge
- Point of care testing
- CPR
- Vital signs monitoring
- HIPAA Compliance
- Computer skills
- Medical terminology
- CPT coding
- Telephone etiquette
- Attention to detail
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- HHA - Home Health Aide
Timeline
Certified Medical Assistant/Surgery Scheduler
Community Gastroenterology Care | Community Health Network
01.2017 - Current
Certified Nursing Assistant
Twin City Healthcare | Full-time
10.2013 - 05.2014
Associate of Applied Science - Medical Assisting
Ivy Tech Community College
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