Catherin Mendoza
Elkhart
Summary
Results-driven professional whose provides customers with solutions that meet their needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Global Financial Impact
12.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Responded to customer calls swiftly to resolve issues and answer questions.
Production/Quality
Alliance Sheets
10.2023 - Current
- Inspected finished products to verify quality and disposed items that did not meet the requirements.
- Get finished products ready for shipping.
Shipping and Packaging
Morryde International
06.2021 - 09.2022
- Ensured proper packaging of finished products, adhering to customer requirements and shipping specifications for damage prevention during transportation.
- Coordinated shipping logistics for completed orders, verifying correct packaging and labeling to ensure safe delivery.
Education
GED -
Horizon Education Alliance
Goshen, IN05.2023
2nd Language - English
Horizon Education Alliance
Goshen, IN01.2022
Skills
- Customer Service
- Quotes and sales
- Shipping and packaging
- Team player
- Bilingual
- Basic computer knowledge
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Insurance Agent
Global Financial Impact
12.2023 - Current
Production/Quality
Alliance Sheets
10.2023 - Current
Shipping and Packaging
Morryde International
06.2021 - 09.2022
GED -
Horizon Education Alliance
2nd Language - English
Horizon Education Alliance
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