Catherin S
TECHNICAL SUPPORT ENGINEER
Coimbatore
Summary
I am looking for a challenging career opportunity in the company. To achieve high career growth through a continuous learning process, keep myself dynamic, visionary and competitive with the changing scenario of the world and to contribute for the growth of organization. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technical support enginerr position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Quality analyzer
Focus Edumatics
- To give detailed report on project quality
- Aim is to improve the work and improve the accurate data.
L1 Technical support engineer
Hewlett Packard
04.2021 - Current
- Served as primary point of contact for support relating to owned solutions and products.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
B.E Electronics & Communication -
Coimbatore Institute of Technology
Coimbatore, Tamil NaduDiploma -
Government Polytechnic College For Women
Coimbatore, Tamil NaduSSLC - undefined
Government Higher Secondary School Kalapatti
Coimbatore, Tamil NaduSkills
Word documentNetwork troubleshootingPC, laptop OS troubleshooting
Personal Information
- Father's Name: Sagayaraj
- Mother's Name: Sudha.S
- Date of Birth: 03/18/98
Extracurricular Activities
District champion in chess
Activities
- Participating in IETE student's branch project 2018
- Attended a workshop in 5G technology and its applications by UGE
- Attended hands on training on c programming sponsored by job connect consultant
Projects
Accessing of electronic appliances by using internet, 2016-2017, To control electronic appliances like fan, light by using internet. Filter Radiating patch antenna, 2017-2019, To design an antenna with the capability of radiation and filtering for the frequency 5.5 GHZ. RF energy harvesting system, 2019-2020
Disclaimer
I hereby declare solemnly that the information furnished above are true to the best of my knowledge and belief.
Timeline
L1 Technical support engineer
Hewlett Packard
04.2021 - Current
Quality analyzer
Focus Edumatics
B.E Electronics & Communication -
Coimbatore Institute of Technology
Diploma -
Government Polytechnic College For Women
SSLC - undefined
Government Higher Secondary School Kalapatti