Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine M

Chennai

Summary

Experience in 5+ years in customer service in voice and non voice both, to handle the customer in empathy and polite, Assist the junior agents and newbie as it same publish the pendency mail report in time manner.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Accounts Assistant

Excelent Food Pvt Limited
12.2020 - 01.2024
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.

Customer service specialist

Vertex Management Solution Private Limited
02.2017 - 08.2020
  • It’s a outbound call in VI process.
  • We have to call the customer to retain and stay with same network.
  • My responsibility is convince the customer and solve the customer issue and provide the special offer for customer.

Education

BA - TAMIL

Quaid e Milath Govt College
01.2016

XII STD - undefined

St.Annis Girls higher secondary School
01.2013

X STD - undefined

St.Annis Girls higher secondary School
01.2010

Skills

Flexibility

Timeline

Accounts Assistant

Excelent Food Pvt Limited
12.2020 - 01.2024

Customer service specialist

Vertex Management Solution Private Limited
02.2017 - 08.2020

XII STD - undefined

St.Annis Girls higher secondary School

X STD - undefined

St.Annis Girls higher secondary School

BA - TAMIL

Quaid e Milath Govt College

Similar Profiles

CREATE PROFILE
Catherine M