Catherine Nivedha Francis

Investment Banking - Currently working in fixed income settlements and pre-matching team (bonds).

• Ensuring pre-matching of trade economics.
• Escalating desk about high values and failing bonds.
• Liaising with counterparties for partial and full pair-off of the trades in order to reduce the bank’s exposure.
• Authorize payments and stock instructions.
• Minimize risk by properly managing trades and reporting short positions, if any, to the cash funding team.
• Investigate back value trades, cancel corrected trades, and provide corrective measures to avoid duplicate settlement.
• Working with the reconciliations team to clear outstanding breaks.
• Working closely with the trading desk, sales, and other operations groups to ensure trade processing goes smoothly while being compliant with the firm.
• Ability to handle high volumes, and ability to prioritize workflow to ensure delivery against global market cutoff times.
• Settlement experience with Clearstream and Euroclear platforms.
• Ensuring day-to-day SLA and quality parameters are met. Checklists are signed off and submitted on a daily basis.
• Consistently evaluate and update procedure documents to ensure that they are complete, accurate, and up to date.
• To create improvements in business processes, contributing ideas, and implementing agreed changes into the team's day-to-day operations.
• Complex securities.
• Worked on CP and CD products – ISIN generations.
• ISIN mapping and releasing instructions to the market.
• Ensure all issuances are in line with proper pre-matching and are associated with the IPA for smooth settlements.
• Handled high-valued trades (more than $500 million) in complex securities, and ensured no escalations to date.
• Closely worked with traders and the front office, right from booking to settlements.
• Handled FX bookings with near leg and far leg suppressions in Murex.
• Effectively established with 0% errors at high volume and a volatile market.

Processed valuations to offer loans to customers.

• Developed and implemented process control strategies to reduce process variability and improve process stability
• Developed an automated process to streamline the onboarding process, reducing onboarding time by 59% (Mail tool).

Complaint handling and resolving customer queries.

• Identified needs of customers promptly and efficiently.
• Maintained accurate records of all transactions related to processes in accordance with company guidelines.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Created plans to propose solutions to problems related to efficiency, costs or profits.
• Worked with cross-functional teams to achieve goals.