Catherine Rogers
Greenwood
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Milto Cleaners. Adept at multitasking and problem-solving in high-pressure environments, consistently enhancing customer satisfaction. Recognized for attention to detail and cash handling proficiency, ensuring smooth operations and positive experiences for all guests.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Milto Cleaners
07.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive experiences.
- Handled high-pressure situations with grace, maintaining excellent standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the laundromat was ready for optimal operations each day.
- Efficiently marked dropped off items into the computer and quickly completed pick ups.
Ice Cream Server
Handles Ice Cream
04.2023 - 07.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Penn Foster High School
Scranton, PASkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Cash handling proficiency
Languages
English
Native or Bilingual
Interests
In my free time I enjoy learning choreography as well as reading books and watching shows
Timeline
Front of House Employee
Milto Cleaners
07.2023 - Current
Ice Cream Server
Handles Ice Cream
04.2023 - 07.2023
Penn Foster High School
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