Cathy Russell
Indianapolis
Summary
Skilled Community Health Worker with background in providing health education and resources to diverse communities. Experience includes performing outreach activities, managing caseloads, and coordinating with healthcare providers to ensure optimal patient care. Strengths lie in communication skills, cultural sensitivity, and knowledge of public health issues. Previous work showcases ability to make significant impact on community health through advocacy, education, and direct service delivery.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Community Health Worker
CICOA Aging and In-Home Solutions
Indianapolis
07.2023 - Current
- Collaborated with healthcare professionals to create individualized care plans for clients.
- Tracked client progress and maintained accurate case records in secure electronic database to ensure continuity of care.
- Assisted clients in navigating healthcare services and understanding insurance options.
- Conducted home visits to evaluate health needs of patients and families.
- Liaised between healthcare providers and community organizations to coordinate services and improve access for clients.
- Managed cases, providing crisis intervention and support to individuals experiencing homelessness to facilitate access to resources.
- Handled research and administrative tasks to bolster community outreach and program initiatives.
- Applied effective time management skills to consistently meet project deadlines.
Care Coordinator
CICOA Aging and In-Home Solutions
Indianapolis
04.2021 - 07.2023
- Trained and supported new care coordinators on best practices to enhance team effectiveness.
- Contributed to staff meetings on best practices in patient care coordination, fostering collaborative improvements.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Responded promptly to inquiries from patients regarding their care plans.
- Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
- Collaborated weekly with department director and care managers to update client care plans and address challenges.
- Attended company training classes to stay in compliance with state healthcare regulations and laws
Caregiver to both parents with Cancer/Dementia
Family
Ingalls
05.2009 - 09.2020
- Supported daily personal care routines and hygiene maintenance to promote dignity and comfort.
- Delivered companionship and emotional support to improve mental well-being and overall quality of life.
- Managed medication schedules and ensured timely administration of prescriptions.
- Coordinated meal preparation tailored to dietary needs and preferences to ensure proper nutrition.
- Supported bathing, dressing and personal care needs.
- Monitored patients for changes in physical, emotional, mental, or behavioral conditions and reported findings to healthcare team.
Executive Assistant to the Chief Executive Officer
Jus-Com, INC.
Indianapolis
05.2000 - 07.2008
- Prepared reports, presentations, agendas, and minutes for executive staff.
- Opened, read, and responded to emails and correspondence on behalf of executives.
- Provided administrative support in drafting contracts, invoices, and purchase orders for daily operations.
- Managed employee insurance processes, ensuring compliance and accuracy of coverage for staff welfare.
- Performed data entry across software platforms, including MS Excel, enhancing operational accuracy and efficiency.
- Communicated with internal teams and external partners to enhance workflow efficiency.
- Tracked installation jobs and deadlines, facilitating timely project completion and stakeholder satisfaction.
- Created and maintained accurate records for customer accounts and financial transactions.
Education
High School Diploma -
Pendleton High School
Pendleton, IN06-1991
Skills
- Care coordination
- Health assessment
- Patient advocacy
- Community outreach
- Electronic records maintenance
- Maintaining updated records
- Microsoft office proficiency
- Organized and detail oriented
Certification
Community Health Worker Certification-Indianapolis University, 2023
Accomplishments
Excellence in Health Care Honoree-Indianapolis Business Journal-2026
Timeline
Certified Community Health Worker
CICOA Aging and In-Home Solutions
07.2023 - Current
Care Coordinator
CICOA Aging and In-Home Solutions
04.2021 - 07.2023
Caregiver to both parents with Cancer/Dementia
Family
05.2009 - 09.2020
Executive Assistant to the Chief Executive Officer
Jus-Com, INC.
05.2000 - 07.2008
High School Diploma -
Pendleton High School