C Charan Kumar

· Successfully led ServiceNow implementation, improving incident response times and customer satisfaction by migrating legacy HRSD systems, enhancing HR service delivery efficiency by 40%, and orchestrating a 30% increase in operational efficiency with ServiceNow Cloud solution

· Enhanced HR processes through Service-Oriented Architecture, reducing processing time by 25%, and collaborated with teams to prioritize features, improving project delivery time by 20%

· Achieved 95% adherence to project timelines, coordinated with teams to resolve code conflicts resulting in a 50% decrease in production incidents

· Led team in creating Service-Oriented Architecture framework, increasing development speed by 30%, and implemented strategies to reduce system vulnerabilities by 25%

· Ensured application compliance, achieving a 100% compliance rate, proactively mitigated risks resulting in a 90% reduction in project delays

· Organized Agile and Scrum meetings, fostering an efficient work environment, resulting in a 15% increase in team productivity, and provided coaching and mentorship, improving team performance by 20%.

· Drove continuous service improvements, including Auto Deployments and Code migration enhancements, resulting in 40% reduction in deployment errors

· Successfully transformed SDET role, up-skilling 50% of the Quality Assurance team, recognized with multiple prestigious ACE awards

· Orchestrated timely execution of Automated Regression scripts, reducing testing time by 20% and increasing test accuracy by 15%

· Ensured adherence to SDLC 2.0 standards, achieving a 95% compliance rate and reducing post-release defects by 25%

Managed program End-to-End, achieving 100% on-time delivery of milestones and ensuring stakeholder satisfaction.

· Orchestrated seamless re-platforming of PeopleSoft HR to Oracle Fusion HCM SaaS, enhancing system functionality and scalability as part of global HR transformation

· Managed key work streams including HRI PeopleSoft platform replacement, ensuring smooth transitions, infrastructure upgrades, and achieving 100% data accuracy rate in Data Integration Service (DIS) stream

· Coordinated global implementation of Fusion system across locations, aligning with corporate standards and local business requirements to increase operational efficiency and standardization

· Facilitated collaboration between Accenture and Oracle teams, streamlining workflows and accelerating delivery timelines

· Optimized resource allocation, managing project budgets effectively to achieve 15% cost savings and adhere to financial targets.

· Streamlined quality assurance processes for RSA Codan insurance applications, reducing testing time by 20% and increasing test accuracy by 15%

· Orchestrated comprehensive System Test plans, ensuring adherence to testing standards and guidelines

· Facilitated efficient Test Data preparation and coordinated UAT testing, fostering collaboration between teams

· Managed system test phase, ensuring on-time and high-quality test executions

· Produced transparent status reports, keeping stakeholders informed on project progress.

· Upgraded 50+ retail fuel stations with latest POS systems, ensuring compliance with regulators and safeguarding company resources

· Orchestrated comprehensive End-to-End testing of Retail system components, guaranteeing functionality across all modules

· Enhanced testing efficiency by analyzing transaction times, resulting in 25% reduction in testing time

· Coordinated deployment activities using Ops Arch tools, ensuring seamless installation and operation

· Directed pilot support and live monitoring activities, facilitating prompt issue resolution for smooth project rollout.

· Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

· Orchestrated reunification project to align payments systems, reducing unclaimed client payments backlog by 20%

· Developed comprehensive test scenarios based on business requirements analysis, ensuring alignment with client objectives

· Engineered meticulous test scripts and executed procedures to validate system functionality and performance

· Analyzed defects promptly, facilitating efficient resolution and minimizing project delays

· Optimized testing procedures, improving project delivery timelines by 30%.

· Developed comprehensive test conditions based on requirements, ensuring thorough coverage of 'Internal Transfers' functionality

· Authored and maintained manual test scripts, reducing testing time by 20% and increasing accuracy by 15%

· Executed rigorous Functional, System, and Regression Testing, resulting in a 30% decrease in post-release defects

· Facilitated peer reviews of test scripts, fostering collaboration and ensuring high-quality deliverables

· Leveraged Mainframe Display for Test Data preparation, optimizing testing processes and ensuring accurate results.