Ajay Kumar Venkatesan

Joined as Sr Manager- Business Development in October 2020 and promoted as Sr. Sales Manager- Automotive Vertical. Continued to achieve targets from 1st Quarter and received best performer award.

• Responsible for planning, coordinating with internal and external customers. Retain existing customers and to develop and grow new business.
• To plan, Implement and evaluate all sales activities. This includes coordinating service/needs in collaboration with other departments, developing and implementing long/short team goals and objectives.
• Grow existing accounts to full potential, generate maximum revenue on long-term basis and maintain customer relations for new and large established existing customers, assuring all existing customer area contacted on regularly to ensure customer satisfaction and develop need-based relations.
• Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations efficiency.
• Achieved substantial sales increase by skillfully managing relationships and proactive sales approaches.
• Managed to increase revenue 250% in years timeframe. Month- on-Month achieved one-sided Net Revenue over and above $20,000.

Job Responsibilities:

• Identifying global & large customers in assigned region and work along with global sales team, trade lane and product managers to win new business and yearly contracts.
• Fixing appointments with top management from global & large customers to understand their business challenges and drawing strategies to offer best solution.
• Frequent meetings with work group to understand their pain points and engaging cross functions to arrest problems.
• Efficient & timely communication with customers thus improving the information flow & reducing process times at each stage in the supply chain.
• Working with trade lane managers to develop new lanes and successfully implementing new lanes.
• Successful large account implementation from automotive and Hi-tech vertical.

Achievements:

· Won top accounts with high revenue across region in FY 2018 & 19.

· Awarded highest sales driven revenue in FY 2018.

· Awarded highest sales contribution for region in FY 2018.

· Awarded highest Territory revenue achieved in FY 2019.

Joined as Sales Representative in May 2013 and prompted to various levels. Have been part of Automotive vertical group from 2015.

Job Responsibilities:

• Identifying potential customers from automotive and High tech market and drawing strategies to win new business and yearly contracts.
• Retain existing customers and to develop and grow new business.
• Achieve set targets related to business development and technology Solutions and contribute profitability to Organization.
• Plan new/existing contacts for customer retention, penetration and proactively meeting customers’ requirements/problem resolution.
• Work with other internal department/teams to resolve customer queries/issues to meet customer satisfaction/service levels.
• Engaging solutions team to understand the gaps in customer supply chain and offering solutions to fix those gaps.
• Collect & Communicate market/competition information and implement business development initiatives.
• Efficient & Timely communication with Customers thus improving the information flow & reducing process times at each stage in the supply chain.

Achievements:

• Awarded for Sales Excellence- Highest New Business Revenue Contribution for the year 2015 and 2016.
• Recognized with World of Champion for the year 2014 and 4th Quarter 2013.

Job Responsibilities:

• Identifying potential customers and drawing strategies to win new business and yearly contracts.
• Develop and implement sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
• Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by125%.
• Develop, Implement, and maintain procedures that enhance efficiency of customer experience.
• Develop customer relations including but not limited to sales leads, research, cold calling qualifying leads, developing leads, and customer service.
• Efficient & Timely communication with Customers thus improving information flow & reducing process times at each stage in supply chain.
• Maximized sales through effective client relationship development, resulting in consistent ranking as top performer of team.

Job Responsibilities:

• Direct interaction with vessel operators & principals on pricing, space, and equipment.
• Worked in all departments starting from sales, vessel operation, documentation, customer service and CFS operations.
• Preparation of daily/weekly/monthly sales reports.
• Develop and implement a sales action plan with objectives to strategies to increase revenue.
• Resolved escalated concerns using professionalism and understanding of all facets of issue.
• Interacting with Feeder operators for slots.