Summary
Work History
Education
Skills
Accomplishments
Timeline
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Vineeth Vasurendran VP

Asst Manager-Control Tower-Grocery & Hyperlocal
Bangalore

Summary

A supply chain professional with nearly 7 years of experience in e-commerce industry(Non large, Grocery & Hyperlocal).

Skilled and experienced in administering the supply chain function entailing supply planning, logistic operations (inbound, warehousing, outbound).

Currently working as Asst. Manager Control Tower for Hyperlocal BU

Work History

Asst Manager @ Control Tower

Flipkart Pvt Ltd
Bangalore
08.2018 - Current
  • Monitoring PAN India operation with end-to-end cx order management as control tower team for grocery e-commerce.
  • Analyzing and understanding the critical incidence and pass the impact to various stakeholder; the incidents might be technical, operational or external.
  • Heads the war room and handles any supply shock scenarios for Grocery supply chain operations.
  • Liaising with stakeholders while working as single point of contact for teams including Product, Design, Analytics, Operations, Category, Tech, Planning, Customer support and Quality team.
  • Performs RCA to identify and eliminate critical issues thus improving customer experience.


Operations Executive

DTDC Ecommerce Logistics
Bangalore
06.2016 - 07.2018
  • Follow-up with the operation team daily regarding deviations from SOP.
  • Provide visibility to the Management of the exceptions that are happening at the field in operations.
  • Analysis on Logistics and Customer promise breach.
  • Analysis on Pin codes & identifying and highlighting locations of low performance.
  • Handled customer account –Flipkart , ensuring all the SLA/KPI are met interacting with customer and instructing floor operations as required by Client for following parameters: Timely pickup from Vendor, Dispatch to destinations, Customer promise, Unapproved RTO, RTO,Reverse Pickup,FAD and adhoc escalations.

Logistics Executive, E-Commerce

Myntra.com
Kannur,Kerala
12.2014 - 06.2016
  • Worked as a Hub In charge, handling a team of 30 members,
  • Accountable for overall performance of 2 delivery centers in Northern Kerala . (Kannur and Calicut)
  • Ensuring shipments are delivered on time to meet the delivery commitments.

Operations Executive

Gem Logistics
Chennai
05.2012 - 09.2014
  • Handling end to end clearing formalities as per client requirements for both export and import.
  • Online filling of invoice with the customs. & Obtain shipping bill number/ Bill of entry
  • Tracking/follow up of the status of shipping bill number
  • Setting up of documents for clearance of goods at the respective Container Freight Station (invoice, packing list, shipping bill, bill of entry, CHA license etc.)
  • As per the client requirement, coordinating with liners for booking of container & arranging local transportation for picking/delivering the goods.

Education

MBA - Logistics & Shipping

Vels Institute of Business Administrations
Chennai
05.2010 - 06.2012

Bachelor of Commerce -

Asan Memorial College of Arts And Science
05.2007 - 05.2010

Class 12th -

Chinmaya Vidyalaya
Kannur
06.2006 - 05.2007

Class 10th -

Chinmaya Vidyalaya
Kannur
06.2004 - 06.2005

Skills

    Microsoft Office

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Accomplishments

  • Successfully completed project on deleting unusable locations from all the Fc’s as a part of financial systems governance and controls Compliance within a span of 30 days. Deleted 40,000 unusable locations improving stock take compliance percentage by 24%. Defined an SOP on Location creation and deletion as a part of project.
  • Individually Responsible for clearing all the orders (Pan India) in limbo state. Reduced from ~1200 orders (OCT 20) to ~150 orders (Apr 21) for grocery and formalized SOP for handling orders in limbo state for Hyperlocal.
  • Nominated by stakeholders as the spoc from control tower for multiple project trials namely Automated staging and racking system and Product recall.

Timeline

Asst Manager @ Control Tower

Flipkart Pvt Ltd
08.2018 - Current

Operations Executive

DTDC Ecommerce Logistics
06.2016 - 07.2018

Logistics Executive, E-Commerce

Myntra.com
12.2014 - 06.2016

Operations Executive

Gem Logistics
05.2012 - 09.2014

MBA - Logistics & Shipping

Vels Institute of Business Administrations
05.2010 - 06.2012

Bachelor of Commerce -

Asan Memorial College of Arts And Science
05.2007 - 05.2010

Class 12th -

Chinmaya Vidyalaya
06.2006 - 05.2007

Class 10th -

Chinmaya Vidyalaya
06.2004 - 06.2005
Vineeth Vasurendran VPAsst Manager-Control Tower-Grocery & Hyperlocal