Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Work History
Server
2 Years 11 Months
Archie and Clydes | 11.2023 - Current
Presents ordered choices in a prompt and efficient manner.
Enhanced the dining experience by maintaining an inviting atmosphere for guests. with an enthusiastic attitude. I am very attentive.
Prepares room for dining by checking condiments, placing napkins, service plates, and utensils.
Ensured server stations were consistently stocked with necessary supplies for service. are stocked, prepped, and clean.
Prep sauces that were used or sold at the restaurant. (i.e. ranch, French, nacho cheese, marinara)
Handled cash and credit card transactions and balanced cash at the end of each shift.
Worked as part of a team to keep the dining room clean and organized during busy hours.
Mom
3 Years 9 Months
Stay at Home Mom HOME | 02.2020 - 11.2023
Managed household responsibilities
Multitasking
Time management
Organization
Problem-solving
Planning and preparing meals
Laundry
Continuously clean home
Planning outings
Server/Bartender
9 Months
Buffalo Wild Wings | 05.2019 - 02.2020
Welcoming guests when they are seated at the table
Providing menus and taking initial requests for drinks, appetizers, etc.
Taking customer orders and delivering them to the kitchen
Serving orders once they are prepared and verifying that everything is to the customer's satisfaction
Managing the bill, payments, and any change
Interacting with customers to create the best possible experience
Helping to clear tables, clean them, and prepare them for other guests
Resident Assistant
1 Year 1 Month
Legacy Place | 04.2018 - 05.2019
Help with residents showers
Help serve food in the dining hall
Help deliver residents medicines to them, make sure they took it, and kept track of each medicine given and which specific time given.
Help residents get down to the dining hall, also went for walks with residents.
Maintain the cleanliness of their rooms, take trash out, help clean frequently if need be.
Joined in activities done.
Assisted with their end of life care.
Assisted with any help needed from residents assuring their complete comfortability.
Server and Trainer
2 Years 1 Month
Applebee's | 03.2016 - 04.2018
Greet customers
Answers questions
Manage cash/credit card sales and money turned in at the end of shift