Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Languages
Timeline
Generic
Chaand Shaikh

Chaand Shaikh

Pune

Summary

Results-driven Restaurant Manager with expertise in hospitality management, guest relations, and staff training. Proven track record in enhancing service quality and operational efficiency.

Overview

2
2
years of professional experience

Work History

Restaurant Manager

Chef’s Crazy Wok
Pune
10.2021 - 05.2023
  • Directed daily restaurant operations, ensuring a seamless guest experience.
  • Supervised and scheduled staff, fostering teamwork and efficiency.
  • Planned menus in coordination with chefs to meet customer preferences.
  • Managed budgets, cost control, and vendor negotiations.
  • Oversaw digital presence and coordinated promotions with the marketing team.
  • Resolved guest complaints promptly, ensuring high satisfaction.
  • Administered online food delivery platforms (Swiggy & Zomato).
  • Managed procurement and inventory, maintaining stock accuracy.

Education

Higher Secondary Certificate (HSC) -

Maharashtra Board
Maharashtra, India
01.2014

Secondary School Certificate (SSC) -

Maharashtra Board
Maharashtra, India
01.2012

Second Year (B.VOC) -

Poona College
Pune University

Skills

  • Hospitality management
  • Guest relations
  • Service quality
  • Staff training
  • Operations management
  • Menu planning
  • Budgeting
  • Cost control
  • Vendor coordination
  • Customer service
  • Handling complaints
  • Ensuring guest satisfaction
  • Microsoft Word
  • Excel (basic)
  • Social media
  • Swiggy and Zomato
  • Leadership
  • Teamwork
  • Problem-solving
  • Customer engagement
  • Supervisory skills
  • Reservation handling

Accomplishments

  • Winner – Football State Championship (2006)
  • Winner – Bishop’s Invitational Football Tournament (2008)

Languages

  • Urdu (Native)
  • Hindi (Fluent)
  • English (Proficient – Listening, Reading, Writing)
  • Marathi (Fluent)

Personal Information

  • Date of Birth: 07/07/95
  • Gender: Male
  • Nationality: Indian

Languages

Hindi
First Language
English
Beginner (A1)
A1

Timeline

Restaurant Manager

Chef’s Crazy Wok
10.2021 - 05.2023

Higher Secondary Certificate (HSC) -

Maharashtra Board

Secondary School Certificate (SSC) -

Maharashtra Board

Second Year (B.VOC) -

Poona College

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Chaand Shaikh