Chaand Shaikh
Pune
Summary
Results-driven Restaurant Manager with expertise in hospitality management, guest relations, and staff training. Proven track record in enhancing service quality and operational efficiency.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Chef’s Crazy Wok
Pune
10.2021 - 05.2023
- Directed daily restaurant operations, ensuring a seamless guest experience.
- Supervised and scheduled staff, fostering teamwork and efficiency.
- Planned menus in coordination with chefs to meet customer preferences.
- Managed budgets, cost control, and vendor negotiations.
- Oversaw digital presence and coordinated promotions with the marketing team.
- Resolved guest complaints promptly, ensuring high satisfaction.
- Administered online food delivery platforms (Swiggy & Zomato).
- Managed procurement and inventory, maintaining stock accuracy.
Education
Higher Secondary Certificate (HSC) -
Maharashtra Board
Maharashtra, India01.2014
Secondary School Certificate (SSC) -
Maharashtra Board
Maharashtra, India01.2012
Second Year (B.VOC) -
Poona College
Pune UniversitySkills
- Hospitality management
- Guest relations
- Service quality
- Staff training
- Operations management
- Menu planning
- Budgeting
- Cost control
- Vendor coordination
- Customer service
- Handling complaints
- Ensuring guest satisfaction
- Microsoft Word
- Excel (basic)
- Social media
- Swiggy and Zomato
- Leadership
- Teamwork
- Problem-solving
- Customer engagement
- Supervisory skills
- Reservation handling
Accomplishments
- Winner – Football State Championship (2006)
- Winner – Bishop’s Invitational Football Tournament (2008)
Languages
- Urdu (Native)
- Hindi (Fluent)
- English (Proficient – Listening, Reading, Writing)
- Marathi (Fluent)
Personal Information
- Date of Birth: 07/07/95
- Gender: Male
- Nationality: Indian
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Restaurant Manager
Chef’s Crazy Wok
10.2021 - 05.2023
Higher Secondary Certificate (HSC) -
Maharashtra Board
Secondary School Certificate (SSC) -
Maharashtra Board
Second Year (B.VOC) -
Poona College
Similar Profiles
MARK DANNIEL CERBITOMARK DANNIEL CERBITO
Ship Security Guard at SEA CHEF’S CRUISES LTD.Ship Security Guard at SEA CHEF’S CRUISES LTD.
Jason LinJason Lin
Cashier at Wok Wok Chinese RestaurantCashier at Wok Wok Chinese Restaurant
Edwyna ZhuEdwyna Zhu
Server at Chef’s Experience China BistroServer at Chef’s Experience China Bistro
ASHISH V. LOKHANDEASHISH V. LOKHANDE
SR. SALES EXECUTIVE at GKB OPTICALSSR. SALES EXECUTIVE at GKB OPTICALS
Siddharth KulkarniSiddharth Kulkarni
Third Officer at MTM SHIP MANAGEMENTThird Officer at MTM SHIP MANAGEMENT