Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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CHABI ANAND

Bengaluru

Summary

Strategic AI Product Manager with expertise across the 3Ds of product excellence-Discovery, Definition, Distribution, and Delivery. Experienced in leading cross-functional teams to build data-driven, user-centric solutions across search, checkout, and internal tooling. Adept at applying AI-driven insights to product strategy, translating complex problems into scalable outcomes, and delivering measurable business and customer impact.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Product Manager

AirAsia Move
07.2022 - 07.2025
  • Led growth for AirAsia Move's Hotels & SNAP by driving UX enhancements, cross-sell/upsell strategies, affordability features, and data-driven experiments.
  • Owned product roadmap and funnel optimization to boost adoption and revenue.
  • Redesigned hotel search, listing, and checkout experiences, resulting in a CTR increase from 26% to 43% and a 15% rise in daily active users.
  • Introduced One Page Checkout, reducing drop-offs and improving conversion by 8%.
  • Built hotel cross-sell journeys from scratch, improving conversion from 0.7% to 2.2%, driving ~22% uplift in daily bookings.
  • Launched upsell nudges for SNAP bookings, increasing attach rates and session-level revenue.
  • Rolled out installment payments and SmartFill features, increasing adoption among price-conscious users.
  • Developed regression-based forecasting models (R², MAE) for campaign ROI optimization.
  • Led A/B testing, guerrilla testing, and UATs to validate key UX changes pre-launch.
  • Mentored junior PMs and analysts, instilling a data-first, test-and-learn product culture.

Product Manager

DELL TECHNOLOGIES
Bengaluru
10.2019 - 07.2022
  • Scaled enterprise SaaS solutions by automating platform workflows and leading cross-functional teams to improve onboarding and operational efficiency for Dell's B2B Premier clients, while modernizing legacy systems and global tooling.
  • Scaled onboarding from 2K to 50K stores/week by launching an automated, enterprise-grade onboarding workflow.
  • Replaced legacy systems with data-driven, compliant tooling, boosting operational efficiency and revenue capture.
  • Achieved 25x throughput improvement, significantly reducing manual effort.
  • Tracked KPIs to guide prioritization and ensure measurable business outcomes.

Product Manager

lastminute.com
06.2016 - 06.2019
  • Contributed to multiple search improvements, including a query suggester and custom result ranking, helping users navigate and convert more effectively.
  • Built in-house polygon search with Mapbox integration, enhancing spatial search flexibility and user intent matching.
  • Integrated Opsgenie with Grafana after multi-tool POC; used 3 years of booking data to set anomaly thresholds.
  • Reduced manual queue congestion by 70%, ops escalations by 50%, and improved response time by 60%.

Major Incident Manager

FICO
07.2012 - 04.2016
  • Monitored the data centre to identify all the service interruptions, categorised, documented, troubleshot, and escalated.
  • Led and managed the outage conference bridge that is open during an outage.
  • Managed all the incident communications sent to internal and external stakeholders.

Education

Engineering - Computer Science

Visvesvaraya Technological University
01.2011

Skills

  • Conceptualisation
  • Prioritization
  • Road map strategizing
  • AB Testing
  • Sprint Planning
  • User Experience Design (UX)
  • Go-to-Market Strategy
  • Pricing strategy
  • Upselling & Cross-selling
  • Revenue Growth
  • Research planning
  • Enterprise solutions
  • User Experience
  • Customer experience
  • Machine learning
  • Market and competitive analysis
  • Competitive Analysis
  • UX Research
  • Performance monitoring
  • Revenue growth strategies
  • Market understanding

Certification

Great Learning : : Microsoft Azure Open AI- Artificial Intelligence

Timeline

Product Manager

AirAsia Move
07.2022 - 07.2025

Product Manager

DELL TECHNOLOGIES
10.2019 - 07.2022

Product Manager

lastminute.com
06.2016 - 06.2019

Major Incident Manager

FICO
07.2012 - 04.2016

Engineering - Computer Science

Visvesvaraya Technological University

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