Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
CHAD PITTMAN

CHAD PITTMAN

Westfield

Summary

Dynamic individual with hands-on experience in field service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Clinical Laboratory Service Support

TRIMEDX
07.2022 - Current
  • Manage service activities, contracts, demand labor, demand parts
  • Manage customer relationships for core and statewide laboratories
  • Manage EOC, CAP, CLIA, and JCHAO inspections for laboratory
  • Manage vendor support portfolio and account management
  • Implement cost reduction strategies with strategic contracts

Clinical Laboratory Service Engineer III

TRIMEDX
10.2018 - 07.2022
  • Technical product support for Hematology, Urinalysis, and automation
  • Provide on-site service for laboratory local and statewide
  • Provide technical phone support to customers
  • Manage onsite parts inventory for quick repair response
  • Mentor new clinical engineers for process and skill development

Senior Field Service Engineer, Hematology, Urinalysis

Beckman Coulter
04.2014 - 10.2018
  • Provide on-site service, install and escalation support for automation
  • Provide technical phone support to customers
  • Participate in business center product reviews, customer feedback support and product development
  • Manage parts usage and field inventory for supported products
  • Mentor Field Service Engineers on technical development and training

Field Service Technical Support Specialist

Cepheid
01.2012 - 04.2014
  • Manage instrument installations and training for Central Region
  • Teach and train users on instrument use and molecular technologies
  • Technical representative for pre-sale and post-sale support for all products including hospital acquired infections

Molecular/Immunoassay National Service Specialist

Beckman Coulter
Indianapolis, IN
08.2008 - 12.2011
  • Manage high revenue accounts for advanced technical and escalation hardware and applications support
  • Assist Field Service Engineers on-site day-to-day customer support
  • Participate in business center product reviews, customer feedback support and Immunoassay product development
  • Assist on product installation, evaluation, and validation

Sta Clinical Scientist/Consultant; Market Developm

Beckman Coulter
Indianapolis, IN
03.2005 - 08.2008
  • Successfully launched Vidiera product lines to Molecular Diagnostic markets to meet sales goals
  • Manage early adopter collaboration projects for white papers and publications
  • Manage field service activities for custom applications
    Consult development and program teams on market changes
  • Teach product training classes for both hardware and applications

Education

Master of Business Administration -

Indiana Wesleyan University
12-2009

Master of Science - Biology

Purdue University
05-2005

Bachelor of Science - Human Biology

University of Indianapolis
04-2000

Skills

  • Budget Development
  • Strategy Development
  • Employee Development
  • Business Development
  • Medical Device Management
  • Cost Reduction
  • P&L Tracking
  • Field Service
  • Data Trending
  • Contracts
  • Training Development
  • MS Office365

Certification

CBET

Timeline

Clinical Laboratory Service Support

TRIMEDX
07.2022 - Current

Clinical Laboratory Service Engineer III

TRIMEDX
10.2018 - 07.2022

Senior Field Service Engineer, Hematology, Urinalysis

Beckman Coulter
04.2014 - 10.2018

Field Service Technical Support Specialist

Cepheid
01.2012 - 04.2014

Molecular/Immunoassay National Service Specialist

Beckman Coulter
08.2008 - 12.2011

Sta Clinical Scientist/Consultant; Market Developm

Beckman Coulter
03.2005 - 08.2008

Master of Business Administration -

Indiana Wesleyan University

Master of Science - Biology

Purdue University

Bachelor of Science - Human Biology

University of Indianapolis
CHAD PITTMAN