CHAD PITTMAN
Westfield
Summary
Dynamic individual with hands-on experience in field service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Service Support
TRIMEDX
07.2022 - Current
- Manage service activities, contracts, demand labor, demand parts
- Manage customer relationships for core and statewide laboratories
- Manage EOC, CAP, CLIA, and JCHAO inspections for laboratory
- Manage vendor support portfolio and account management
- Implement cost reduction strategies with strategic contracts
Clinical Laboratory Service Engineer III
TRIMEDX
10.2018 - 07.2022
- Technical product support for Hematology, Urinalysis, and automation
- Provide on-site service for laboratory local and statewide
- Provide technical phone support to customers
- Manage onsite parts inventory for quick repair response
- Mentor new clinical engineers for process and skill development
Senior Field Service Engineer, Hematology, Urinalysis
Beckman Coulter
04.2014 - 10.2018
- Provide on-site service, install and escalation support for automation
- Provide technical phone support to customers
- Participate in business center product reviews, customer feedback support and product development
- Manage parts usage and field inventory for supported products
- Mentor Field Service Engineers on technical development and training
Field Service Technical Support Specialist
Cepheid
01.2012 - 04.2014
- Manage instrument installations and training for Central Region
- Teach and train users on instrument use and molecular technologies
- Technical representative for pre-sale and post-sale support for all products including hospital acquired infections
Molecular/Immunoassay National Service Specialist
Beckman Coulter
Indianapolis, IN
08.2008 - 12.2011
- Manage high revenue accounts for advanced technical and escalation hardware and applications support
- Assist Field Service Engineers on-site day-to-day customer support
- Participate in business center product reviews, customer feedback support and Immunoassay product development
- Assist on product installation, evaluation, and validation
Sta Clinical Scientist/Consultant; Market Developm
Beckman Coulter
Indianapolis, IN
03.2005 - 08.2008
- Successfully launched Vidiera product lines to Molecular Diagnostic markets to meet sales goals
- Manage early adopter collaboration projects for white papers and publications
- Manage field service activities for custom applications
Consult development and program teams on market changes - Teach product training classes for both hardware and applications
Education
Master of Business Administration -
Indiana Wesleyan University
12-2009
Master of Science - Biology
Purdue University
05-2005
Bachelor of Science - Human Biology
University of Indianapolis
04-2000
Skills
- Budget Development
- Strategy Development
- Employee Development
- Business Development
- Medical Device Management
- Cost Reduction
- P&L Tracking
- Field Service
- Data Trending
- Contracts
- Training Development
- MS Office365
Certification
CBET
Timeline
Clinical Laboratory Service Support
TRIMEDX
07.2022 - Current
Clinical Laboratory Service Engineer III
TRIMEDX
10.2018 - 07.2022
Senior Field Service Engineer, Hematology, Urinalysis
Beckman Coulter
04.2014 - 10.2018
Field Service Technical Support Specialist
Cepheid
01.2012 - 04.2014
Molecular/Immunoassay National Service Specialist
Beckman Coulter
08.2008 - 12.2011
Sta Clinical Scientist/Consultant; Market Developm
Beckman Coulter
03.2005 - 08.2008
Master of Business Administration -
Indiana Wesleyan University
Master of Science - Biology
Purdue University
Bachelor of Science - Human Biology
University of Indianapolis
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