CHADA SHASHANK

• Facilitated intake and assessment of software feature requests, bug reports, and API integration requests, liaising with clients and internal implementation teams to ensure comprehensive understanding and feasibility assessment.
• Crafted comprehensive solution designs for software feature requests, leveraging deep understanding of client needs, technical requirements, and industry best practices.
• Orchestrated project sprints, tracking progress for timely execution of release points after every project sprint.
• Produced meticulous business requirements and test cases for QA testing on Alpha and Live servers ensuring robustness.
• Contact : shashank@posist.com

Gained Hands-on Experience in :

• Configuration and customization of Salesforce platform to meet organizational needs.
• User management and security settings to ensure data integrity and access control.
• Implementation of automation processes using workflows, process builder, and flows.
• Creation and customization of reports and dashboards to provide insights into business performance.
• Integration of third-party applications and APIs to enhance Salesforce functionality.