Highly motivated and detail-oriented fresher with a strong background in communication and customer service, seeking a BPO position to leverage my skills in providing exceptional support and service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Childcare Provider
JAI ENTERPRISES
New Delhi
10.2022 - 05.2024
Provided care for a child aged 4 years, ensuring their safety and well-being at all times.
Assisted with homework and educational activities to support academic growth.
Retail Sales Associate
Sahara Mall
Gurugram, Haryana
01.2022 - 08.2022
Assisted customers with product selection and provided excellent customer service to ensure a positive shopping experience.
Handled customer inquiries, resolved complaints, and provided product information.
Education
High School Diploma -
KALIKA HIGHER SECONDARY SCHOOL
Kathmandu, Nepal
07-2021
Skills
Strong Communication Skills
Time Management
Problem-Solving Abilities
Customer Service
Multitasking
Languages
Nepali
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Certification
Fundamentals of BPO (Business Process Outsourcing)
Operations & Support Associate at Maruti Enterprises & Jai Bhagwati GarmentsOperations & Support Associate at Maruti Enterprises & Jai Bhagwati Garments
Senior Application Specialist-GCMS/MS (QQQ) at SHIMADZU ANALYTICAL INDIA PVT.LTDSenior Application Specialist-GCMS/MS (QQQ) at SHIMADZU ANALYTICAL INDIA PVT.LTD