Chahat Batra
Delhi
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Growth Operations Manager
CoreField Technologies
Delhi
04.2021 - 03.2025
- Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
- Monitored competitors' activities to stay ahead in the market.
- Conducted research to determine ideal markets for products and services.
- Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
- Tracked and measured marketing outcomes including marketing activities, response, leads, sales, retention, and ROI.
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Managed social media presence and directed programs to improve social media reputation and recognition.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Maintained detailed records of results from experiments or initiatives undertaken by the team.
- Implemented customer loyalty programs that increased repeat business.
- Led nationwide marketing campaigns from planning to execution.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Created A and B testing plans to determine the effectiveness of new campaigns.
- Updated and maintained databases with current information.
Skills
- Customer segmentation
- Campaign management
- Go-to-market strategy development
- Social media platforms
- Customer relationship management (CRM)
- Brand development
- Business development
- Brand-building strategies
- KPI tracking
Tools Known
- Hubspot
- Pipedrive
- Google Analytics
- Google Data Studio
- Mail chimp
- Aisensy
- Sprout Social
- Semrush
- Lemlist
Timeline
Growth Operations Manager
CoreField Technologies
04.2021 - 03.2025
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