Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Prosess Associate
Igt Solution
03.2022 - Current
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Master Of Economics - Economics
Ch. Bansi Lal University
Bhiwani
04.2016
B.com - Commerce
Vaish College
Bhiwani
06.2014
Skills
Customer Relationship Management
Customer Interaction
Issue Resolution
Public Relations
MS Office
Process Improvement
Policy Implementation
Customer Service
Leadership
Languages
English
Beginner (A1)
Hindi
Bilingual or Proficient (C2)
Timeline
Prosess Associate
Igt Solution
03.2022 - Current
Master Of Economics - Economics
Ch. Bansi Lal University
B.com - Commerce
Vaish College
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