Chaitali Damani
System Analyst
Reston,Virginia
Summary
I have 5+ years of experience in the e-commerce and IT industry. Extensive experience in building product roadmap, requirement gathering, UAT testing. Practical knowledge of SDLC methodologies like Agile development, Prototyping. Expert in writing use cases and creating diagrams using UML techniques. Good understanding of dealing with different data sources from SQl, Excel, MongoDB, and Neo4j. Strong facilitation skills and experience in requirement gathering, preparing SRS documents, preparing user manuals, use case walkthrough. Good knowledge of SQL data extraction.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
Work History
Digital Consultant
Yuva Trip
New Delhi, New Delhi
05.2019 - 11.2020
- Yuva trip is an online platform for travel and event management
- I have worked with Yuva trip in shaping their digital landscape specifically focusing on implementation of digital process automation tools, digitizing Vendor Management
- I have worked closely with data & technical teams enabling the yuva trip to adopt a Data Management methodology, specifically related to Data Governance, Data Quality and Master Data
- On boarded 2000 plus agents & hotels across India in initial 6 months
- Streamlined their data management process, which helped to cut overall expense by 24% and incorporated data-driven insights into day-to-day business processes.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Product & Operations Manager
Sundar Inc
02.2016 - 04.2019
- Sundar Inc is SaaS platform for digital supply chain Sundar is NY based startup Funded by NEA #1 venture fund
- Defining and owning short and long-term product roadmap, including business cases, Business requirement documents, user stories, customer experience, in agile environment
- Managed product catalogue of 370 suppliers on platform and worked as account manager for 150 overseas buyers
- Analyzing User journey for developing innovative service solutions that are grounded in deep understanding of end-user needs (Hyper Local Strategy)
- Defining product features by 'thinking like end user' and diving deep into details to improve user experience
- Developing customized solution overall product vision and objectives by understanding client's needs, pain points and Sundar's business objectives
- Defining the product test scenario for various users, writing use cases & defining the acceptance criteria.
Senior Executive
Fibre2fashion.com
09.2014 - 01.2016
- Fibre2fashion is B2B portal based in India dedicated to textile, garment, and fashion industries
- Facilitate communication with developers for product feature requirement, negotiate & prioritize product feature development as per demand of customer & competitive scenario
- Managed Product and operations for domestic and international clients of textile arena and developed customized product & service solutions for them
- Monitored Google Analytics and collaborated on e-Marketing strategies with web team to improve SEO and paid search
- Prioritize customer needs and develop product roadmaps to deliver on meeting customer expectations
- Increased sales by 12% by implementing a product training program in regional sales offices
- Face to Face meetings with industrialists of SMEs & Big export houses in Apparel / Textile industry to understand their requirements
Education
Master of Science - Information Systems Technology
George Washington University, The
Washington, DC 08.2021 - Current
Skills
Languages: SQL, HTML, Python, NoSQL, UML
Databases: MySql,MongoDB,Neo4J
Project Management
Product Life Cycle Management
Product Roadmap & Backlog management, UAT
Data Analytics
Accomplishments
- Successfully implemented two international projects (China & Italy) as a project lead.
Certification
Certifications - Product manager - Udemy.com
Timeline
Master of Science - Information Systems Technology
George Washington University, The
08.2021 - Current
Certified Scrum Master
03-2021
Certifications - Product manager - Udemy.com
07-2020
- Six Sigma Green Belt - Udemy.com
07-2020
Digital Consultant
Yuva Trip
05.2019 - 11.2020
Product & Operations Manager
Sundar Inc
02.2016 - 04.2019
Senior Executive
Fibre2fashion.com
09.2014 - 01.2016