CHAITALI KOLI
Mumbai
Summary
Experienced AML Analyst remaining observant while investigating suspected money laundering incidents, Collecting information on new clients to identify potential risks and determine an appropriate level of due diligence for each account. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Process Lead
Tata Consultancy Service
Mumbai
04.2022 - Current
- Conducted customer due diligence by reviewing transaction monitoring alerts in accordance with prescribed protocols, investigating each individual alert to identify potential suspicious transactions.
- Developed and executed automated test scripts based on requirements, utilizing tools such as HP ALM and Tableau to ensure adherence to standard practices.
- Developed and executed comprehensive test plans, cases, and scripts.
- Identified and reported defects and issues in software applications.
- Created and managed detailed records of investigations, documenting rationale for decisions made.
- Reviewed test cases and testing artifacts to ensure accuracy and completeness.
- Engaging & interacting with the consortium to understand requirements & provide solutions.
- Conducted preliminary analysis of customer transactions through utilization of internal and external research tools to evaluate plausibility and identify potential instances of money laundering.
- Detected instances of suspicious or unusual transactions, flagged non-compliant activity and raised alarms regarding heightened compliance risk.
- Performed various ad hoc responsibilities to support the Transaction Monitoring and Reporting Team's operations.
- Ensured compliance of completed KYC files with established quality framework, meeting agreed-upon SLAs.
- Ensured adherence to operational targets for productivity and quality.
- Active participation in Calibration meetings with quality control team.
- Conducted KYC screenings and documented customer data in compliance with global protocols.
Analyst
Wipro
Mumbai
12.2021 - 04.2022
- Conducted information gathering and validation by interrogating internal and external systems.
- Managed Know Your Customer (KYC) information within defined SLAs to maintain accurate and up-to-date customer records.
- Facilitated escalation of suspicious transactions/profiles.
- Balanced customer/client insight and policies to achieve optimal customer outcomes.
- Established customer advocacy at a banking institution.
- Demonstrated independent judgement by analyzing customer information against multiple sources within set parameters.
- Documenting discrepancies for investigation and repair based on defined processes.
- Consistently achieved exceptional performance by closely collaborating with Team Leader and wider Team.
- Implemented changes in work approach based on input from Quality team, resulting in exceptional results.
Business Process Associate
Accenture
Mumbai
07.2021 - 12.2021
- Effectively managed and streamlined operations to meet service level agreements.
- Consistently achieved results while independently managing multiple tasks.
- Increased efficiency in screening process through the utilization of RDC, Fircosoft, and LexisNexis tools.
- Enhanced escalation process for Material hits by proactively contacting the business to establish Hit rationale.
- Provided suggestions for necessary modifications and process enhancements when needed.
- Researched public and internal sources for essential KYC documents in support of Deutsche bank clientele.
- Worked alongside the Outreach team to ensure precise document annotations.
- Efficiently sourced all required client documents and played a key role in facilitating the onboarding process.
- Evaluated alerts to detect and mitigate potential money laundering risks.
Senior Analyst
Quess Corporation Ltd
Mumbai
03.2020 - 06.2020
- Responsible for overseeing documentation review and maintaining high-quality standards.
- Ensured accuracy of customer information by cross-referencing with various documents
- Managed KYC remediation, risk classification, and conducted PEPs investigations.
- Researched customer information online to gather more relevant data.
- Conducted investigation and subsequently updated the database.
Officer
Axis Bank Ltd
Mumbai
11.2017 - 08.2019
- Worked on Finacle Application, conducting document verifications.
- Verified and cross-checked customer documents and signatures in Finacle, and efficiently updated data in the system.
- Consistently compiled weekly MIS reports to track the number of requests received, while effectively following up with Branches to address customer's escalated queries.
- Resolved customer queries and handled mail promptly to meet strict deadlines.
- Managed account closing procedures.
- Ensured consistent quality through regular checks, improved processes, and reduced errors.
- Managed account closure processes efficiently.
Education
MBA -
ITM COLLEGE
01.2021
B.COM -
SIES college
01.2017
H.S.C -
Maharashtra State Board
01.2014
S.S.C -
Maharashtra State Board
Accomplishments01.2012
Maharashtra state certificate in Information Technology -
PROBE: certification course different banking areas including various -
Government certified Typing Course. -
Skills
- Anti-Money Laundering
- User Acceptance Testing
- Defect Identification
- Banking operations
- Sanctions Screening
- Customer Due Diligence
- MS Excel, MS Word, PowerPoint
Accomplishments
- Appreciation from client for doing quality of work.
- Best performer of the quarter award.
Affiliations
- Gold Medalist in Athletics at National level.
- Won Championship Trophy In Athletics at National Level.
Certification
- MS-CIT (Maharashtra state certificate in Information Technology).
- PROBE: certification course different banking areas including various banking channels, KYC guidelines, payment modes and bank's third party products.
- Government certified Typing Course.
Timeline
Business Process Lead
Tata Consultancy Service
04.2022 - Current
Analyst
Wipro
12.2021 - 04.2022
Business Process Associate
Accenture
07.2021 - 12.2021
Senior Analyst
Quess Corporation Ltd
03.2020 - 06.2020
Officer
Axis Bank Ltd
11.2017 - 08.2019
MBA -
ITM COLLEGE
B.COM -
SIES college
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board
Maharashtra state certificate in Information Technology -
PROBE: certification course different banking areas including various -
Government certified Typing Course. -
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