Job Objective: Working as a Lead Admin and Secretary to the CEO. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
21
21
years of professional experience
Work History
Lead Admin and Secretary to the CEO
Hinduja Renewables Energy Pvt Ltd
Mumbai
05.2019 - Current
Provided administrative support to the Office Manager and other staff members.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
Provided assistance with onboarding new employees by preparing orientation materials.
Assisted with special projects or tasks related to departmental functions upon request.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Updated contact lists on a regular basis; created new contacts as needed.
Reviewed invoices for accuracy before submitting them for payment processing.
Prepared expense reports in accordance with company policies and procedures.
Processed invoices for payment; tracked payments received from vendors and clients.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Organized and maintained filing systems for important documents.
Coordinated meeting logistics such as room reservations and catering services.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Assisted with accounts receivable and accounts payable functions.
Executive Assistant to the Chief Executive Officer
Euromax Capital Services Pvt Ltd & Fiduciary Euromax Capital Markets Pvt Ltd
Mumbai
01.2024 - 12.2024
Arranged international travel itineraries for business trips taken by top executives.
Ensured that confidential information was kept secure at all times according to corporate policies.
Organized events hosted by the CEO, including planning logistics and coordinating catering services.
Maintained an organized filing system for easy retrieval of documents when needed.
Drafted official correspondence on behalf of the CEO in accordance with company policies.
Reviewed contracts prior to signing on behalf of the company.
Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
Provided support to other executives within the organization as required.
Coordinated meeting and work schedules for staff teams and executives.
Managed and tracked expenses to meet company budget requirements.
Managed daily invoices, reports and proposals.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Reliance Capital Asset Management
07.2024 - 03.2024
Executive Assistant
Fiduciary Euromax Capital Markets Pvt Ltd
Mumbai
04.2016 - 04.2019
Facilitated communication between different departments within organization.
Answered telephone calls from customers or clients providing assistance where necessary.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Assisted in developing policies and procedures pertaining to office administration matters.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Maintained confidential records and files related to executive operations.
Developed effective filing systems for easy retrieval of information when needed.
Greeted visitors warmly upon arrival at the office premises.
Managed all aspects of catering needs for special events hosted by the organization.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Created and maintained up-to-date records related to customer accounts or financial transactions.
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Executive Assistant and Travel Coordinator
Development Credit Bank
Mumbai
01.2012 - 03.2014
Administrative Assistant
Reliance Capital Asset Management
Mumbai
07.2007 - 08.2011
Processed invoices for payment using accounting software applications.
Compiled data from various sources into organized reports for review by the management team.
Ensured compliance with company policies regarding safety regulations during travels.
Processed employee reimbursements for approved expenses according to established procedures.
Provided timely updates on changes in flight schedules or other related issues affecting travelers.
Scheduled and coordinated domestic and international flights based on budget constraints.
Coordinated flight bookings, ground transportation, accommodations, and visa applications for international travelers.
Facilitated communication between different departments within the organization.
Created and distributed detailed travel documents including tickets, hotel reservations, and car rental information.
Front Desk Receptionist
TCS -Tata Consultancy Services
Mumbai
07.2006 - 06.2007
Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Responded to customer inquiries via phone, email, and in person.
Handled sensitive information in a confidential manner.
Greeted customers warmly and made them feel welcome.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Answered incoming calls, directed them to appropriate personnel and took messages.
Monitored visitor access control systems including issuing identification badges when necessary.
Front and Back Desk Receptionist
S.N. Associate (Recovery Agency of Citi Financial)
Mumbai
05.2004 - 12.2006
Monitored visitor access into the building through use of security systems such as CCTV cameras.
Provided exceptional customer service by responding to inquiries in a timely manner.
Resolved customer complaints quickly and efficiently without escalating matters further.
Greeted visitors warmly and made them feel welcome in the office.
Maintained security by following procedures; monitoring logbook; issuing visitor badges.
Organized travel arrangements for staff members when needed.
Performed data entry tasks accurately within given timelines.
Received shipments from vendors and verified contents against invoices.
Ordered front office supplies and kept inventory of stock.
Education
B. Com -
Madurai Kamaraj University (Through Distance Education)
Skills
Knowledge of Windows Operating System
MS Office
Internet
Appointment Scheduling
Office Administration
Calendar Management
Extracurricularactivities
Dancing
Reading
Listening to Music
Personal Information
Date of Birth: 10/05/82
Marital Status: Married
Languages
English
Hindi
Marathi
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Upper Intermediate (B2)
B2
Affiliations
Twice handled office shifting with the help of office boys.
Travel arrangements and car booking handling for 100 plus staff
Timeline
Reliance Capital Asset Management
07.2024 - 03.2024
Executive Assistant to the Chief Executive Officer
Euromax Capital Services Pvt Ltd & Fiduciary Euromax Capital Markets Pvt Ltd
01.2024 - 12.2024
Lead Admin and Secretary to the CEO
Hinduja Renewables Energy Pvt Ltd
05.2019 - Current
Executive Assistant
Fiduciary Euromax Capital Markets Pvt Ltd
04.2016 - 04.2019
Executive Assistant and Travel Coordinator
Development Credit Bank
01.2012 - 03.2014
Administrative Assistant
Reliance Capital Asset Management
07.2007 - 08.2011
Front Desk Receptionist
TCS -Tata Consultancy Services
07.2006 - 06.2007
Front and Back Desk Receptionist
S.N. Associate (Recovery Agency of Citi Financial)
05.2004 - 12.2006
B. Com -
Madurai Kamaraj University (Through Distance Education)
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