Chaitali Talele
Assistant Manager_HR Operations
Airoli
Summary
Dynamic Human Resources Professional with over 10 years of experience in human resource and payroll management, specializing in HR operations, business partnering, and the integration and implementation of HRMS/HRIS solutions. Expertise includes compensation and benefits administration, payroll compliance, exit management, annual appraisals, and contract labor management, with a strong focus on policy development and standard operating procedures. Proven track record of enhancing employee engagement through effective performance management, grievance resolution, and robust employee relations strategies. Committed to driving organizational success by optimizing HR processes and fostering a positive workplace culture that empowers employees.
Overview
10
10
years of professional experience
Work History
Assistant Manager - Payroll Operations
Hinduja Global Solutions Ltd.
10.2023 - Current
- Planning, controlling, and implementing activities.
- Reconcile payroll input, output, as necessary.
- Ensures checking of payroll input and sends queries regarding wrong input.
- Monthly reimbursement claims checking (car driver, telephone, medical bills, LTA claims).
- Ensure accuracy, timely output. Making all statutory compliance reports.
- Statutory Returns: Monthly/Half-Yearly for Profession Tax in Maharashtra.
- Filing of all ETDS returns within the due date.
- Year-end investment activity: preparing the schedule, collecting employees' investment proofs, and checking the proofs.
- Client coordination, employee query replies on emails, and on the portal.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with clients to ensure timely delivery of products, and resolved any supply chain issues.
Assistant Manager - HR Operations- Corporate HR
HiCare Services Pvt. Ltd. (Formerly known as Godrej Hicare)
03.2022 - 09.2023
- Lead in charge of Attendance and Payroll administration, automation of HRMS and Payroll integration through the HRMS system, employee recoveries, employee grievances, disbursement of statutory dues, manpower MIS, and cost optimization, disbursement of annual increments and APLI accurately.
- Attendance, payroll processing, and HRMS.
- Lead HRMS, attendance management, and payroll administration for zero-defect payroll processing.
- Automation of HRMS and internal systems for smooth operation and result orientation. Develop and lead the HRMS system.
- Manage the onboarding of new joiners successfully from HRMS.
- Availability of various dashboards and MIS from HRMS for quality decisions.
- Managing HR operations through HRMS, viz. Positions, recruitment, and onboarding, policies, grading, CTC administration, joining, retirement, and smooth processing of the full and final process.
- Payroll domain knowledge (statutory compliance, salary structures, benefits, taxation). Disbursement of monthly salary, incentive DA, and other payouts.
- Ensure payment of statutory dues under PF, ESIC, LWF, and Ptax on due dates.
- Ensure periodic return filing on due dates. Ensure that you resolve all PF-related grievances, such as PF transfer or PF withdrawal, while managing the monthly manpower MIS and effectively administering the cost.
- Testing (UAT, SIT). Requirement gathering and documentation. Data migration and validation. Process mapping and workflow design. Stakeholder communication and HRMS training.
- Participated in upgrades, patches, or new module rollouts; highlight involvement in testing and validation.
Sr. Executive - HR
CalibeHR Business Support Services Pvt. Ltd. (Corporate Office)
12.2018 - 08.2021
- Payroll Management, Attendance, and Payroll - ESSL & BEEHIVE, Payroll Compliances.
- HR Operations, HRIS data management, CTC tracker, HRMS, and leave tracker.
- Compensation and Benefits - GMC, GPA, GTL data.
- Performance Management System: Periodic Review, Annual Performance Management, Increment, Appraisal Policy, SOP, and Exit Management.
- HR Letter: Offer, Appointment, Confirmation, Absconding, Termination, Increment.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- I interviewed and oriented new onboarding candidates.
- Implemented cost-saving measures through the reevaluation of supply chain management practices.
Sr. Executive – HR
Tikona Infinet Pvt. Ltd. (Corporate office)
12.2016 - 12.2018
- Payroll Administration: Successfully managed payroll for on-roll employees, third-party contracts.
- Staff: CTC Master Data Management.
- Monthly payroll checking and maintaining 100% accuracy in payroll data.
- Monitoring salary revisions, monthly new employees who joined, monthly resignations, and any master changes of employees.
- Maintaining the leave tracker and attendance details of employees to identify the LWP deduction.
- Responsible for preparing and submitting the final salary JV (Journal Voucher) and bank file to the finance team for salary disbursement. CTC structures and all employee-related data uploading in software.
- Exit management: full and final settlement.
- Compensation and Benefit - GMC, GPA, and GTL data, calculations, and CD statement - Mediclaim vendor management, claim settlement, and TPA management.
- HR Operations & Audit
- Maintained accurate employee records in HRIS systems—Oracle and ADP, enabling efficient data retrieval for reporting purposes.
HR Coordinator & MIS Executive in HR L&D
Cigna TTK Health Insurance Pvt. Ltd.
10.2015 - 12.2016
- Organizing corporate trainings and training materials.
- Performance-wise reports of all Branch Training Managers (BTM), agency, bancassurance, broking, daily agent activation report, and daily coding and login data.
- Monthly Training Calendar (Distribution Sales Training, Behavioral Training, Call Center Training – Wipro, Serco, Andromeda, etc.)
- Maintaining the Corporate In-House Library (Issuing Books – Issuer Details, Generating Book IDs, Returning Books – Book Returned Details)
- Creating Training Surveys on SurveyMonkey – Pre-training Surveys, Post-training Surveys, and Feedback.
- Preparing and maintaining sets of books and notes as per training delivered.
- Coordinating with employees for their assessments and training modules.
Education
Masters in Management Studies - Human Resources Management
Mumbai University
Mumbai01.2017
Bachelor of Science - Information Technology
Mumbai University
Mumbai01.2015
Skills
Compensation & Benefit
HRIS integration experience
Incentives Calculations
Expense Reimbursements
Payroll Auditing
Team management
Grievance Handling
Organization Communication
Employee Benefits
Vendor Management
Experience on HRIS applications - Oracle, Intranet Cigna University , Sampark and ESSL, Attendance (Biometric), Automate Mobile Attendance, Manual/Software – Oracle, Beehive, Spine, ESSL, GreytHR, Darwinbox, etc
Data Management
HRIS - Module wise implementations
Application Connect Module
Data migration & validation
Requirement gathering & documentation
Testing (UAT, SIT)
Process improvement & mapping, process workflow design
Stakeholder communication & training
Policy administration
Pursuing Power BI & MySQL
Team leadership
Operations management
Accomplishments
- Initiated standard documents checklist and streamlined documentation part in onboarding process PAN India
- Executed OJT model and absorbed Outsource (OS) Employees to OJT model which controlled OS employee's attrition% and Productivity.
- Successfully executed Annual PMS for FY 2017-18 & 2018-19 with performance and tenure matrix.
- Awarded as Individual Performing employee for Quarter 4 FY20-21
- Lead the cost down project for Outsource operations and revise the invoicing structure for OS agencies, to charge service fees only on fixed CTC.
- Designed Payroll Reports for Monthly/Annual, Recruitment Tracker.
- Skilled in HRMS systems, compliance, and process automation. Seeking to leverage system expertise and project coordination skills in an implementation consultant role.
- streamlined payroll processes or automated tasks.
- participated in upgrades, patches, or new module rollouts, highlight involvement in testing and validation.
- Data Migration & Worked with IT/HRIS teams for system enhancements.
- Payroll system migration or upgrade projects. Implementation of new modules (leave management, time tracking, benefits). Involvement in requirement gathering, configuration, or UAT.
Timeline
Assistant Manager - Payroll Operations
Hinduja Global Solutions Ltd.
10.2023 - Current
Assistant Manager - HR Operations- Corporate HR
HiCare Services Pvt. Ltd. (Formerly known as Godrej Hicare)
03.2022 - 09.2023
Sr. Executive - HR
CalibeHR Business Support Services Pvt. Ltd. (Corporate Office)
12.2018 - 08.2021
Sr. Executive – HR
Tikona Infinet Pvt. Ltd. (Corporate office)
12.2016 - 12.2018
HR Coordinator & MIS Executive in HR L&D
Cigna TTK Health Insurance Pvt. Ltd.
10.2015 - 12.2016
Masters in Management Studies - Human Resources Management
Mumbai University
Bachelor of Science - Information Technology
Mumbai University