Proven leader in claims management and customer service, adept at driving significant improvements in client satisfaction and process efficiency at Maersk AS. Leveraged strong decision-making and team collaboration skills to mentor staff and streamline operations, achieving a notable increase in productivity. Demonstrates exceptional adaptability and a commitment to excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Claims Investigation