Chaitanya BALIJIREDDY

• Managed key supplier accounts in UK, Europe and US with total portfolio size of $10 million
• Negotiated contracts & increased average platform commissions from 4.0% to 7.5%
• Demand forecasting & supply planning using Tableau, Zoho and CRM
• Continuous inventory planning & monitoring maintaining smooth operations
• Optimized processes for supply operations through data analysis using Tableau thus reducing TAT by 12%
• Strong supplier relationship management with 91% contract renewals year on year
• Lead Europe expansion project and increased supply partners in Germany & Netherlands by 84%.
• Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
• Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
• Collaborated with cross-functional teams for seamless project execution and exceptional client service.
• Boosted client satisfaction by developing and maintaining strong relationships with key accounts.
• Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
• Built relationships with customers and community to promote long term business growth.

• Responsible for delivering products and services across entire supply chain
• Keeping in touch with clients and developing cordial relationships with suppliers
• Working with the Client team (A Level) on Lean, Six Sigma methodology to minimize waste and reducing the time of production
• Made sure that all supplier information & records are current and updated
• Transformed purchase-to-pay process resulting in reduced average invoice backlog by 20 days
• Improved customer satisfaction from 3.1/5 average to 4.3/5 average
• Ensured all aspects of supply chain work in harmony
• Created work schedule of workers according to the production requirement
• Prepared material requirement plans as per production floor needs
• Generated purchase orders as and when inventory levels reach reorder levels.

• Conducted business reviews, drove performance, document trends and actions, and was accountable for service delivery performance metrics
• Responsibilities included supply planning, community events, Supply-Side partnerships, key account management and scaled support for Hosts in India
• Provided recommendations for service improvements impacting over 500 clients; included analyzing competitor strategies and process mapping
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
• Ensuring that all projects run smoothly and without problem.

• Conducted business reviews, drove performance, document trends and actions, and was accountable for service delivery performance metrics
• Primary focus on new client acquisition and on-boarding
• Captured 60% of this new market and expanded profits by 20%
• Supervised team of 10 Associates in sales activities
• Managed key accounts of various clients on platform leading to 2x revenue
• Gradually became core team member in company for surpassing sales targets (MoM).

Supply Chain Management, Project Management, Quality Management, Operations Management, Sustainable Business Strategies, Consumer Behavior, Supplier Relationship Management (SRM), Transportation & International Logistics, Production Planning, SC And Purchasing Audit, Finance in Value Chain, Green & Reverse Logistics, Advanced Sourcing, Supply Chain IT Tools, Supply Chain Risk

• Graduation with Distinction