Chaitanya Deshmukh
Nagpur
Summary
A result-oriented and motivational B.Com graduate looking for an opportunity in a reputed organization where I can upgrade my knowledge and skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ASSOCIATE - RETAIL PROCESS
Amazon
Remote
11.2024 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Program Management, Microsoft Office, Business Metrics, Problem Solving, Customer Insight, Operations Management, Microsoft Excel, Thinking Skills, Data Quality.
Education
Bachelor of Commerce - Plain / General
Yashwantrao Chavan Maharashtra Open University
Nagpur, MH01.2022
HSC -
Santaji Mahavidyala
Nagpur, MH01.2016
SSC -
Mundle Public School
Nagpur, MH01.2014
Skills
- Good Communication skills
- Knowledge in MS Excel
- Knowledge in Word
- Knowledge in Power Point
- Analytical & Problem solving skills
- Adaptive to new environment
- Critical Thinking
Certification
- Global Service Desk by NIIT Foundation, DXC Technology, Acquired comprehensive skills and knowledge in providing exceptional IT support and customer service., The program equipped me with a strong foundation in troubleshooting, incident resolutions, and technical problem-solving within a global service environment.
- MS Office Certified Course, Developed proficiency in creating professional documents, reports, and proposals., Acquired skills in data visualization through charts, graphs and tables.
- Computer Basics Exam Certification, Developed an awareness of computer security principles and best practices.
- Tally ERP 9 Certificate
Projects
NIIT Foundation, Conducted a customer satisfaction survey to gather feedback on product/service experience., Analyzed data using Excel to identify the areas of improvements., Presented findings & recommendations to the team to enhance customer satisfaction., Analyzed customer feedback received through various channels to identify common issues., Used this analysis to create actionable insights and suggestions for improving customer service strategies., Conducted a case study on a successful customer service interaction.
Languages
- Marathi
- Hindi
- English
Timeline
ASSOCIATE - RETAIL PROCESS
Amazon
11.2024 - 09.2025
Bachelor of Commerce - Plain / General
Yashwantrao Chavan Maharashtra Open University
HSC -
Santaji Mahavidyala
SSC -
Mundle Public School