Chaitanya Gaikwad
Dombivli
Summary
Highly analytical with background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with ability to communicate effectively with stakeholders at all levels. Proven track record of improving operational efficiency and driving growth by successfully implementing innovative strategies and process improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
HDFC BANK
Mumbai
11.2022 - Current
- Generate and maintain Daily, Weekly, Fortnightly, and Monthly reports to support business decision-making and operational oversight.
- Perform batch-based data analysis for scheduled report generation, significantly reducing manual effort, and improving efficiency.
- Provide actionable recommendations to enhance the current MIS (Management Information System) framework for better reporting consistency and accuracy.
- Collaborate with managers to strategize and design new reports and internal projects aligned with business goals.
- Hands-on experience in requirement gathering and documentation for in-house projects.
- Lead UAT testing, address live issues, and ensure a smooth deployment of internal application projects.
- Prepare comprehensive Concept Note and Requirement Documents, that contribute to project planning and execution.
- Design and develop test cases, manage process change requests, and support deployment to ensure value-driven development.
- Work extensively on systems including MIS Support, NEFT, RTGS, and WBO Login/Logout modules.
MIS Associate
ICICI Bank
Mumbai
11.2020 - 11.2022
- Worked in the CMS Department, managing reports for the InstaBiz application.
- Generated and maintained daily and monthly reports, ensuring accuracy and timeliness.
- Prepared PAN India-level reports and performed various ad hoc analysis tasks.
- Conducted periodic batch data analysis, enhancing reporting efficiency.
- Created pivot tables and dashboards to support key decision-making processes.
- Resolved queries from multiple departments in a timely manner.
- Designed and delivered PowerPoint presentations tailored to business requirements.
MIS Executive
VU Technologies PVT LTD
Mumbai
06.2019 - 11.2020
- Generated and maintained daily and monthly reports for VU Television.
- Prepared PAN India reports covering product, sales, and service metrics.
- Coordinated data collection from various distribution channels via calls and emails.
- Supported reporting initiatives for operational and strategic planning.
Transaction Process Associate
Accenture Service PVT Ltd
Mumbai
04.2017 - 06.2019
- Handled U.S. health insurance (Texas) claims as a Claims Examiner.
- Processed various types of medical claims per web-based guidelines.
- Resolved claim errors and prompts, performed internal audits, and supported floor operations.
- Authorized payments, denied invalid or fraudulent claims, and reviewed subrogation cases.
- Created monthly error reports to monitor team performance.
- Provided training and onboarding support to new team members.
Associate Recruitment Executive:
Sampoorna Consultant PVT Ltd
Mumbai
09.2015 - 01.2017
- Worked on full-cycle recruitment across IT and tech roles.
- Managed end-to-end recruitment, from sourcing, through interviews, and offer negotiation.
- Used internet recruiting tools, job portals, and internal databases to source candidates.
- Conducted telephonic screening and coordinated candidate communications.
- Maintained recruitment databases, and gathered post-interview feedback for process improvement.
Education
Master of Business Administration - Project Management
Bharati Vidyapeeth Deemed University
Pune2021
Bachelor of Commerce - Accouting
K V Pendharkar College
Dombivli2015
HSC - Accouting
Abhinav Vidhyalay
Dombivli2012
SSC -
Oxford High School
Dombivli2010
Skills
- Requirements gathering
- SQL
- Data Analysis
- Business process improvement
Certification
- Diploma in DOTNET Certified.
- Power BI (Udemy)
Timeline
Business Analyst
HDFC BANK
11.2022 - Current
MIS Associate
ICICI Bank
11.2020 - 11.2022
MIS Executive
VU Technologies PVT LTD
06.2019 - 11.2020
Transaction Process Associate
Accenture Service PVT Ltd
04.2017 - 06.2019
Associate Recruitment Executive:
Sampoorna Consultant PVT Ltd
09.2015 - 01.2017
Master of Business Administration - Project Management
Bharati Vidyapeeth Deemed University
Bachelor of Commerce - Accouting
K V Pendharkar College
HSC - Accouting
Abhinav Vidhyalay
SSC -
Oxford High School
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