Chaitanya Gaikwad
Mumbai
Summary
With Over 10 years of experience as Business Analyst and Data Analyst. I have honed expertise in JIRA, Business Process Improvement, and Data Management contributing to significantly to business growth through requirement analysis. My Career achievements include improvements in operational efficiency, data accuracy and forecasting precision. Seeking to drive impactful solutions with a focus on innovation and excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst
HDFC BANK
11.2022 - Current
- Currently working in the BSG - Tech & Digital Department.
- Generate and maintain daily, weekly, fortnightly, and monthly basis reports.
- Provide recommendations to update the current MIS to improve reporting efficiency and consistency.
- Perform data analysis to generate reports on a periodic basis.
- Develops MIS documentation to allow for smooth operations and easy system maintenance.
- Collaborating with the manager in strategizing new reports and in-house projects.
- Having experience in handling an in-house application project.
- Preparation of the Requirement Document (RD), Test Case Development, Project Plan Preparation, Process Change Request, and Deployment.
- Skilled in identifying root causes and resolving production issues promptly to ensure minimal downtime.
- Good knowledge of requirement analysis and project management.
- To ensure that the development built and delivered is, in fact, valuable to the organization.
- Worked on various systems such as Support MIS, NEFT - RTGS, WBO Retail Login – Logout, and iMAP.
MIS Associate
ICICI Bank
11.2020 - 11.2022
- I worked in the CMS Department.
- Generate and maintain daily and monthly reports for the InstaBiz application.
- Prepare a PAN India-level report and ad-hoc activities.
- Perform data analysis to generate reports on a periodic basis.
- Produced tables, pivot reports, and charts for use in key decision-making processes.
- Ensure timely resolution of queries from different departments.
MIS Executive
VU Technologies PVT LTD
06.2019 - 11.2020
- Generate and maintain the report for VU Television on a daily and monthly basis.
- Prepare a PAN India-level report.
- Prepare a report for Product, Sales, and Service's.
- Coordination of various distribution channels for data collection on calls and emails.
Transaction Process Associate
Accenture Service PVT Ltd
04.2017 - 06.2019
- Having experience in the health insurance process for the U.S. (Texas).
- As a Claims Examiner, my role is to process different types of medical claims as per the guidelines (i.e., web manuals used as guidance).
- Using a range of tools (i.e., software and applications) and techniques to ensure that the processing of claims can be done in a more efficient manner and in less time.
- Apart from Claim Examination, Internal Audit, Floor Support, and Training for the New Batch.
Associate Recruitment Executive
Sampoorna Consultant PVT Ltd
09.2015 - 01.2017
- Worked as a Recruitment Executive with Sampoorna Consultant Pvt.
- Understanding the requirements, sourcing resumes of professionals through Internet recruiting tools like existing databases, job portals, networking, and referrals, etc.
- Screening, short-listing of resumes, as well as telephone screening.
- Interacting with candidates through mail and phone.
- Briefing the candidates on the interview process, scheduling the interviews, and helping negotiate the offer.
- Maintaining the database and collecting feedback for updating the candidates.
- Coordinating with the candidate until the finalization.
Education
Master of Business Administration - Project Management
Bharati Vidyapeeth Deemed University
Pune05.2021
Bachelor of Commerce - undefined
K V Pendharkar College
Dombivli05.2015
Skills
- Business Analysis
- Process Improvement
- Process Mapping
- Project Management
- Requirement Gathering
- Project Plan Preparation
- Test Cases Development
- Technical Documentation
- Data Analysis
- Reporting
- Data Management
- Microsoft Office Suite
- SQL
- JIRA
- Zephyr
Personal Information
Business Analyst
Project
- Automation of Daily & Monthly Reports
- Automation of report fetching from core application
- Automation of Ad-hoc Request New application to be on-board in System (on going)
Accomplishments
- Awarded as Quality Champion
Certification
- Diploma in DOTNET Certified
- MS-CIT Certified
- Advance Excel Certified
Timeline
Business Analyst
HDFC BANK
11.2022 - Current
MIS Associate
ICICI Bank
11.2020 - 11.2022
MIS Executive
VU Technologies PVT LTD
06.2019 - 11.2020
Transaction Process Associate
Accenture Service PVT Ltd
04.2017 - 06.2019
Associate Recruitment Executive
Sampoorna Consultant PVT Ltd
09.2015 - 01.2017
Bachelor of Commerce - undefined
K V Pendharkar College
Master of Business Administration - Project Management
Bharati Vidyapeeth Deemed University