Results-driven SAP BASIS & SECURITY Consultant with 2.6 years of experience at Infosys, specializing in SAP system administration, security, and infrastructure management. Expertise in system upgrades, performance tuning, user administration, and security compliance. Adept at implementing security strategies, role-based access controls (RBAC), and governance policies. Strong analytical and problem-solving skills with the ability to troubleshoot complex SAP landscape issues and optimize system performance.
Daimler AG – TAF SUPER, Incident Management: Utilized Everest, Alaska, and DTAG ServiceNow platforms to efficiently resolve SAP BASIS and Security tickets, ensuring minimal disruption to business operations., System Administration: Managed and maintained SAP systems on Linux servers, ensuring optimal performance and reliability., Performance Monitoring and Maintenance: Conducted Early Watch Alert (EWA) assessments, managed system backups, and oversaw daily jobs to maintain system health and compliance., Governance Reporting: Generated comprehensive governance reports, including user and role modification reports, to monitor and enforce security policies effectively.
User and Role Management: Executed user and role modifications, ensuring appropriate access levels and compliance with organizational policies., Stakeholder Collaboration: Worked closely with requestors, customers, and clients, supporting their access requests and providing justifications to maintain security and operational efficiency.