Chaitanya Teppala

• IT Professional of 2 years 11 months of experience as Systems Engineer/Senior systems engineer in 2 years of relevant Linux Platform.

• Worked for TechM as System Engineer Trainee in a team of 100 members. Performed RHEL Linux system administration tasks like installation/configuration of software components and services, Monitoring and managing processes.

• Have a good understanding of Client and Server Administration.

• Have an overview of Amazon Web Services (AWS), Launched a virtual server using Amazon EC2 LINUX instances.

• Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
• Improved operations through consistent hard work and dedication.
• Identified issues, analyzed information and provided solutions to problems.
• Maintained excellent attendance record, consistently arriving to work on time.

Served as primary point of contact for support relating to owned solutions and products.

• Installing configuring Windows and windows server 2012R2, Configuring IDRAC port, assigning IP’s to ports.
• Troubleshooting issues related to windows and windows servers.
• Maintain and support company’s LAN, WAN and server’s environment.
• Incident management using ITSM tool.
• Planning and execution of server maintenance (HW & SW) activities and implementing smooth running of network
• Maintaining the systems assets database, tracking the systems and giving details for updating the database.
• Assembling and maintaining systems and network devices.
• Handling all issues related to systems hardware and software.
• Configuring Microsoft Office, Outlook 2016 and Outlook 365 with local Domain and Azure server.
• Domain management joining systems in corporate Domain and applying domain policy.
• Updating Group Policy of domain systems through servers by commands.
• Configuring DNS, DHCP, Static and Dynamic IP’s for systems and servers.
• Using Active Directory for reading and updating policy for users and systems.

• Reported problems and concerns to management.
• Conducted data review and followed standard practices to find solutions.
• Functional & Content Testing of e-learning sites(Amazon.in, Pearson, learning, Jones & Bartlett Learning)