Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chaitanya J R

Bengaluru

Summary

Experienced Senior Quality Engineer skilled at leading a team, with seven years of experience in Salesforce functional testing, and certified SFDC Admin. Expertise in Sales and Service Cloud with the insurance and CRM domains.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Accenture
Bangalore
05.2021 - Current
  • Led the test team and executed software quality assurance projects.
  • Managed a team of testers in the execution of manual and automated tests.
  • Mentored junior testers in best practices for test execution and documentation.
  • Analyzed and documented business requirements to create test plans, cases, and scripts.
  • Managed defect tracking processes using industry-standard tools and systems.
  • Created detailed reports outlining results from testing activities and presented findings to stakeholders.

Software Tester

IQVIA
Bangalore
10.2020 - 04.2021
  • Analyzed product requirements, user stories, and design documents.
  • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Designed and executed the test scenarios and cases, reported the bugs, and triaged.
  • I prepared the data and performed configuration in the SFDC application.

Software Analyst

Dell Technologies under the payroll of Collabera
Bangalore
10.2018 - 10.2020
  • Designed test cases based on the requirements, and executed.
  • Created test data for validating scenarios based on functional requirements.
  • Performed integration testing for the End to End functionality.
  • Documented defects found during testing process.

Education

Bachelor of Engineering - AUE

The Oxford Collage of Engineering
Bangalore
06-2016

Skills

  • Test management
  • Agile and scrum methodology
  • Agile testing
  • Functional testing
  • Manual testing
  • Defect tracking
  • Regression testing
  • Requirements analysis
  • Security testing
  • Integration and end-to-end testing
  • API testing
  • Database testing
  • SQL, SOQL
  • Postman, JIRA, and ADO
  • Insurance and CRM domain
  • User acceptance testing
  • Stakeholder engagement
  • Test documentation
  • Salesforce administration
  • Salesforce configuration
  • Data migration
  • Sales cloud management
  • Service cloud management

Certification

  • Salesforce Administrator

Languages

English
First Language

Timeline

Senior Software Engineer

Accenture
05.2021 - Current

Software Tester

IQVIA
10.2020 - 04.2021

Software Analyst

Dell Technologies under the payroll of Collabera
10.2018 - 10.2020

Bachelor of Engineering - AUE

The Oxford Collage of Engineering

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Chaitanya J R