

Certified Scrum Master with 15 years of IT experience and 7 years specializing in Agile Project Management. Successfully implemented tailored Agile frameworks, enhancing team productivity and collaboration. Managed multiple Scrum teams, driving transformation and optimizing performance across Banking, Telecom, and Health & Safety sectors. Proven expertise in end-to-end Agile project management, delivering excellence in complex projects.
Developed and managed team charter to align project objectives and expectations. Facilitated communication between project stakeholders and full-time team members. Conducted feature sizing and release planning for effective project execution. Monitored backlog health for both product and sprint cycles. Led Scrum ceremonies, Backlog grooming, tasking, brainstorming, and deep dive sessions.
Resolved conflicts to foster self-organized teams focused on collaboration. Tracked project delivery metrics using RAID, average velocity, and burnup/burndown charts. Delivered project management reports, including Scrum of Scrums and updates for higher management and key stakeholders.
Project: Banking Client
Project Vision: To Integrate Salesforce with Intelliflo office (3rd party financial planning tool) by decommissioning the existing legacy system with enhanced features & functionality.
Role: Scrum Master
Technologies & Tools :- Apex, Apigee, Spring boot Micro services, Selenium, DevOps
Orchestrated release planning by uniting multiple teams working on interconnected projects. Facilitated essential Scrum ceremonies, including Sprint Planning and Retrospectives. Participated in feature design discussions to offer Agile perspectives when required. Arranged stakeholder meetings to evaluate potential solutions and strategies collaboratively. Worked directly with senior management during strategic planning for upcoming releases. Consistently monitored project risks and enacted risk reduction action plans. Cleared impediments, allowing team members to maintain focus and enhance productivity.
Project: SFDC for a Telecom Client.
Project Vision: To Track and onboard the existing or new clients for 5G clients and integrate with client portal, Product, Billing, Payments & support services systems.
Role: Scrum Master/ Project Manager
Technologies & Tools:- Apex, SOAP/REST Integration, Jira, Tableau
Project: ACM (Assisted channel Modernization), Banking Client
Project Vision: To create a config, Admin & Front ending applications that helps the Bankers to customize their lending application user interface with predefined custom fields.
Role: Agile Coach/ Scrum Master
Technologies & Tools :- Angular 6, Spring boot, SOAP/REST Integration, Selenium, DevOps
Project: Retail Insurance, Banking Client
Product Vision: To Integrate a crossselling Insurance product for existing Internet banking Clients
Role: Agile Coach/ Scrum Master
Technologies & Tools:- Java, SOAP/REST Integration, Postman, Jira, ALM, selenium
Accomplished project milestones through effective use of Agile and Scrum methodologies. Enhanced software production by automating functional and regression testing strategies. Directed team of testers responsible for automating various testing processes including regression and integration. Set acceptance criteria for user stories while configuring environments for automation execution. Collaborated with cross-functional teams to identify key areas for automation testing enhancements.
Project: Mobile Banking Application Development, Banking Client
Project Vision: To enable Mobile Application services for the existing Internet banking clients.
Role: Functional Testing/ Scrum Master
Technologies & Tools:- Java Spring Boot, Angular, GitHub, SOAP/REST Integration, React Native, Selenium, serenity, Rally, QA, Postman.
I worked for a leading banking client as a Senior Software Test Engineer for a retail banking product. Lead modules such as Transfers, KYC, and Teller. As an SME, I reviewed the expected, identified issues and bugs using regression testing and verification tools. Collaborated with management to establish testing plans develop improvement strategies. Provided support and guidance to colleagues to maintain a collaborative work environment. Provided training sessions for new employees at the SME.
As a Senior Analyst, I identified areas of improvement in operational processes and procedures within SMEs. Worked effectively in team environments to make the workplace more productive. SME for loan syndication process. Training the Operations team on loan syndication E2E flow.
Tracked, analyzed, and interpreted trends from application to support due diligence by various business units. Prepared Reports & Presentation for senior leadership outlining progress on initiatives related to operations management. Collected, tracked and evaluated current business flows and designed FMEA & SOP's for Flexcube. Developed training materials for new employees related to business operations processes. Training new employee on how syndicate lending ops