Chaitanya kumar Pujari

• Partner with senior operational leaders to provide strategic HR advisory aligned with workforce planning and operational goals.
• Lead complex employee relations cases including disciplinary, grievance, performance, absence, and restructuring matters in compliance with UK employment law.
• Provide risk-based HR guidance to Site Heads, balancing commercial objectives with employee experience and regulatory compliance.
• Analyse workforce data, ER trends, and attendance metrics to identify risks and recommend proactive interventions.
  

India ER Governance & Transition Leadership

• Managed No Call No Show (NCNS) governance across 7 sites in India, delivering a 30% reduction in NCNS cases through structured monitoring and corrective action.
• Conducted an average of 2 stakeholder governance meetings daily with Site Heads to review attendance risk, compliance gaps, and performance concerns.
• Successfully transitioned the Employee Relations project from the UK team to the India HR team, ensuring seamless continuity.
• Designed and delivered structured training to a 20 member HR team on Weekly Business Review (WBR) reporting, ER metrics, and case management standards.
• Led end-to-end ER governance reporting and risk tracking framework.

• Supervised daily HR operations ensuring SLA adherence and case quality standards.
• Managed workflow allocation and supported team performance improvement initiatives.
• Facilitated training sessions to enhance compliance and case documentation quality.
• Strengthened audit governance framework to reduce ER process deviations.

• Delivered multi-site HR advisory support on conduct, performance, disciplinary matters, and employee engagement.
• Led the “Perfect Pay” project across UK & EU operations, reducing payroll defects by 85% through process redesign and stakeholder collaboration.
• Partnered with automation teams to implement attendance error reduction solutions.
• Redesigned exit interview governance process across UK & EU sites.
• Supported workforce planning initiatives and engagement interventions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.