Chaithanya R
Bangalore
Summary
Software professional having total 5 Years of experience in Mainframe, (Testing, Production support and Development). Currently working in IBM, Bangalore in Insurance Domain.
Adept Application Developer with a proven track record at IBM, specializing in mainframe modules and enhancing system efficiency through technical innovations. Skilled in IBM Mainframes and adept at problem-solving, I significantly contributed to migration projects and streamlined production processes. Demonstrates strong analytical capabilities and a commitment to quality, ensuring seamless operational workflows.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Application Developer
IBM
Bangalore
09.2024 - Current
- Part of the Production and Test Support team responsible for managing Elevance Health's claims.
- Involved in coding and development using JCL and COBOL.
- Creating new schedules, jobs in the database, and fixing the regular abends.
- Defect fixing for any defects raised against the new scheduling changes for job flow.
- Working on online abends, claims got stuck in different statuses, no-load claims, and monitoring the production batch jobs as per the schedule.
- Actively participated in getting clarification on business-related queries.
- Monitored the batch independently and resolved critical job abends on time to meet SLAs.
- Daily updating the work status in the JIRA tool based on the sprint plan.
- I worked on a migration project to convert from FTP to SFTP.
Software Engineer
Carelon Global Solutions
Bangalore
03.2020 - 08.2024
- Analysis of mainframe programs and document preparation.
- Requirements gathering to create new jobs, evaluation, and management.
- Code, work through, and review the document.
- Provided quality assurance by resolving business-related queries.
- Creating new schedules, jobs in the database, and fixing the regular abends.
- Mentored new joiners through training sessions, while contributing to the successful offshore delivery.
- I participated daily in the manager’s call to update the status.
- Provided quality assurance by resolving business-related queries.
Sr. Associate
Startek (Aegis Pvt. Ltd)
Bangalore
09.2018 - 02.2020
- I do background verification for employment, education, and professional licenses.
- Based on the source, we have to call and do the license verification.
- Attending client calls for day-to-day updates and clarifications.
- License verification will be done via phone calls, emails, and fax.
- Working on escalated issues received from clients, supporting the team by cascading new updates.
- Taken initiatives in the process and has taken a lot of independent tasks with 100% efficiency.
Education
Batchelor of Computer Application - Accounts
V.C.R Degree And PG College
Chittoor06-2018
Skills
- IBM Mainframes
- COBOL, JCL, DB2
- TSO/ISPF
- SAR, SDSF, Sysview, JIRA
- Fault Analyzer, Endevor, File Manager
- Production support tools, like Control-M and ES5M
- Schedule management
Certification
- AWS Certified Could Practitioner
- Microsoft Azure Administrator (AZ-104)
- Professional Academy For Healthcare Management (AHM 250)
- SAP FICO
- Tally ERP 9.0
Timeline
Application Developer
IBM
09.2024 - Current
Software Engineer
Carelon Global Solutions
03.2020 - 08.2024
Sr. Associate
Startek (Aegis Pvt. Ltd)
09.2018 - 02.2020
Batchelor of Computer Application - Accounts
V.C.R Degree And PG College
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