Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chaithra R

Bhadrappa Layout, Bengaluru

Summary

  • 7 years of experience in Functional QA Testing, API Testing, Web, and Database Testing in the Healthcare domain, with increasing responsibility as a Product Owner.
  • Expertise in Agile methodologies (Sprint Planning, Sprint Reviews, Sprint Retrospectives) and SAFe framework, with a track record of leading and managing cross-functional teams.
  • Strong experience in Product Ownership: Managing product backlogs, prioritizing features, collaborating with business stakeholders, and aligning product strategy with organizational goals.
  • Proven ability to define user stories, acceptance criteria, and deliver successful products within Agile environments.
  • Hands-on experience in Product Lifecycle Management from concept to release and beyond, ensuring products meet customer needs and business objectives.
  • Skilled in Test and defect management using tools such as TFS, Azure DevOps, ReadyAPI, and Postman.
  • Adept in driving business requirement gathering, defining Product roadmaps, and facilitating effective User Acceptance Testing (UAT).
  • Strong background in API validation, including RESTful APIs, and experience working with SQL for data validation.

Overview

7
7
years of professional experience

Work History

Senior Software Test Engineer QA

Alegeus (CDH- Consumer Driven health care Domain)
Bengaluru
09.2021 - Current

Description:
Alegeus offers solutions to help consumers navigate the U.S. healthcare system, including benefit account administration for Health Savings Accounts (HSAs), flexible spending, and medical reimbursement.

Responsibilities:

  • Product Ownership: Collaborated closely with stakeholders to define product vision, gathered requirements, and prioritized the product backlog based on customer and business needs.
  • Developed user stories and acceptance criteria, ensuring clear communication with developers and testers.
  • Conducted Sprint Planning, Sprint Reviews, and Sprint Retrospectives to ensure continuous improvement of the development process.
  • Managed the release cycle, working with cross-functional teams to ensure timely delivery of key features.
  • Facilitated User Acceptance Testing (UAT) and worked directly with business teams to ensure product alignment with customer needs.
  • Validated APIs using ReadyAPI, ensuring all endpoints functioned correctly and adhered to business requirements.
  • Led the test plan creation and coordinated test case designs, ensuring high-quality releases.
  • Performed Root Cause Analysis and addressed issues swiftly to prevent delays and mitigate risks.
  • Created and maintained test environments and ensured smooth UAT execution for the business users.
  • Collaborated with teams to identify automation opportunities for improving testing efficiency.

Software Test Analyst II

Alegeus (CDH- Consumer Driven health care Domain)
Bengaluru
10.2017 - 08.2021

Description:
Alegeus provides solutions that empower consumers to manage their healthcare spending accounts, including FSAs, HSAs, and health reimbursement accounts.

Responsibilities:

  • Assisted in product strategy by working closely with the Product Owner to gather requirements and prioritize backlog items.
  • Supported the creation of user stories, defined acceptance criteria, and worked to align product features with customer needs.
  • Coordinated the test setup and collaborated with stakeholders to validate features before release.
  • Performed API testing using ReadyAPI and reviewed API responses for proper handling.
  • Conducted Root Cause Analysis on defects, working closely with developers to resolve critical issues.
  • Facilitated UAT by supporting business users, ensuring their feedback was captured and incorporated into the product backlog.
  • Worked with the development team to ensure timely delivery of features, contributing to successful sprint goals.
  • Contributed to documentation and knowledge transfer sessions to ensure smooth transitions between teams.

Education

Bachelor of Engineering Technology - Information Science

Sambram Institute of Technology
Bengaluru
03-2017

Skills

  • Primary Skills: Quality Assurance, Product Ownership, API Testing
  • Testing Methodologies: Agile, Waterfall, SAFe, Functional, End-to-End, UAT, System, Regression
  • Test Management Tools: Azure DevOps, TFS
  • Database: Microsoft SQL
  • Agile Framework: Scrum, SAFe
  • Testing Tools: SOAP UI, Postman, SQL Developer
  • Test Strategies: Functional Testing, API Testing (REST), Integration Testing, UAT, Regression, Performance, Mobile Testing

Timeline

Senior Software Test Engineer QA

Alegeus (CDH- Consumer Driven health care Domain)
09.2021 - Current

Software Test Analyst II

Alegeus (CDH- Consumer Driven health care Domain)
10.2017 - 08.2021

Bachelor of Engineering Technology - Information Science

Sambram Institute of Technology
Chaithra R