Chaithra Shree
Bengaluru
Summary
Dynamic Senior Product Compliance Associate at Amazon, adept in procurement, vendor management, risk mitigation, and accounting. Proven track record in streamlining compliance processes and enhancing operational efficiency. Skilled in negotiation and auditing, with expertise in SAP MM, advanced Excel, and accounting. Recognized for delivering cost-effective solutions and fostering strong stakeholder relationships. Gathered extensive knowledge of transaction calculation with thresholds, identifying scam typologies, sanction screenings, KYC, and various document verification required to avoid financial crimes and fraud.
Overview
8
8
years of professional experience
Work History
Senior Product Compliance Associate
Amazon Development centre
Bangalore
07.2022 - Current
- Part of Amazon's product compliance team includes vendor engagement, bulk classification, pricing strategies, and contract renewal and amendments.
- Performing tasks for vendors and internal business partners compliantly imports products into Amazon's marketplaces.
- Simplify the regulatory complexities Amazon's Direct Import process through education and outreach.
- Providing vendors with cost-effective, automated, scalable, self-service solutions to assist our vendors with importing products globally.
- Implementing proactive solutions to drive efficiencies upstream, reduce downstream bottlenecks, and also perform Usage & Contract Analysis.
- Identifying process failure root causes and mitigating the errors or any challenges related to maintain the pricing and product renewal data.
- Consolidating the compliance information and presenting the clear instructions to the import vendors and retail partners.
- Led audit planning meetings, setting scopes, and objectives for audit engagements.
- Reporting violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures.
- Communicating process changes to the vendors and following up to ensure execution.
- Working closely with vendor success, pricing, legal regulations of each country, and the appropriate team to streamline the resolution process, including notifications and approvals.
- Mentoring the new joiners and the team to achieve the desired quality of work.
- Performing audits for the peers in order to maintain efficiency in the process.
- Writing rules means building logical statements for the products through the system and training the ML model to classify ASINs mandated by a regulatory or product safety risk requirement.
- Writing a quotation for the vendor in order to go live on the Amazon website page and maintaining their documents in order to have smooth sales without any hindrances by providing timely renewal services.
- Identifying vendor queries and providing them with accurate solutions.
- Interacting with the program team to ensure a smooth quality of work.
- Responsible for ensuring the desired quality across both the process and providing additional support.
- Responsible for performing weekly business reviews (WBRs) for the team and presenting them to our managers.
- Allocation of daily work to peers according to their availability using Macro.
Accounting Service Associate II
Conduent Business Services India LLP
Bengaluru
09.2021 - 07.2022
- Managing end to end process procurement process from sending RFQ (pricing quotation) to till PO creation with proper negotiations with suppliers.
- Responsible for contract renewal, replacement contracts and amending the contract.
- Maintaining the track of the annual service contract and updating the renewal status. Managing a high volume of engagements in terms of the clients.
- Responsible for supplier onboarding and their document management and also performing detailed reports on the usage and summary to the clients for better understanding.
- Communicating with vendors, AP team members and finance team as required to ensure accurate resolution of the queries raised.
- Handling internal and external queries raised by the processing team.
- Responsible for daily and weekly reports and handling weekly calls with clients.
- Monitoring quality check for team and resolving the error.
- Coordinating for process improvement project.
- Work in developing innovative process solutions to address complex business issues.
- Handled complex business queries including complaints and feedback.
- Supervised incoming queries daily to monitor performance and provide an resolution process including notifications and approvals.
Process Analyst
Gallagher Service centre LLP (AJG & Co.)
Bengaluru
12.2017 - 10.2019
- Downloading check images and backup data from Bank website and segregating of income as premium payments & commission Received.
- Cross checking the posted item in EPIC for audit purpose and Reviewing payments received to our lockbox and posting those in the respective GL.
- Carrier/Broker payment reconciliation and associating funds accordingly, Handling Payment activities.
- Downloading all the Invoices/ Statements.
- Maintaining all policies details, and reconciling with the application.
- Review invoice & check request and resolve if any discrepancies.
- Sending e-mail to market for approval and execute the payment proposals after the approval e-mail from market and Ensuring timely payment to vendors via Check, ACH & WIRE.
- Providing payment tracking number for client to know their status of payment and ensuring all the aged transactions issued to the valid client address before month end.
- The Gallagher Service Centre (GSC) supports various divisions of AJG & Co, providing world class service to Gallagher's customers around the globe.
Education
MBA - Mangaluru
Srinivas University College of Managment And Commerce
Mangaluru07.2021
Some College (No Degree) - Hindi Translation
SDMCBM
MangaloreSome College (No Degree) - Tourism
SDMCBM
MangaloreSome College (No Degree) - Research Methodology
SDMCBM
MangaloreSkills
- Procurement and supply chain management
- Accounting and Financial statements
- Stakeholder and customer management
- Problem solving
- Conflict resolution
- Multitasking Abilities
- Negotiation
- Vendor management
- auditing skills
- Onboarding
- Compliance and risk management
- Presentation design and communication
- Audit and assurance
- Forecasting
- Attention to detail
- Writing quotations and bidding
- SAP MM
- Pricing
- SQL and Power BI
- Advance Excel
Websites
Accomplishments
• Successfully completed the GIAC Accounting Fundamentals Course.
• Star of the Month Award for best performance in the team.
• Secured 10th rank in the BBM exam conducted by Mangalore University (2014-2017).
• Secured 5th rank in the MBA exam conducted by Srinivas University (2019-2021).
• Trained on various processes and quickly adhered to implementing them.
• Received appreciation emails from clients as well as internal management.
• Star of the Month Award for best performance in the team.
• Secured 10th rank in the BBM exam conducted by Mangalore University (2014-2017).
• Secured 5th rank in the MBA exam conducted by Srinivas University (2019-2021).
• Trained on various processes and quickly adhered to implementing them.
• Received appreciation emails from clients as well as internal management.
Hobbies and Interests
- Dancing
- Reading Books
Languages
- English
- Kannada
- Hindi
- Tulu
Timeline
Senior Product Compliance Associate
Amazon Development centre
07.2022 - Current
Accounting Service Associate II
Conduent Business Services India LLP
09.2021 - 07.2022
Process Analyst
Gallagher Service centre LLP (AJG & Co.)
12.2017 - 10.2019
MBA - Mangaluru
Srinivas University College of Managment And Commerce
Some College (No Degree) - Hindi Translation
SDMCBM
Some College (No Degree) - Tourism
SDMCBM
Some College (No Degree) - Research Methodology
SDMCBM