Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
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Chaitra Solabannavar

Chaitra Solabannavar

Pune

Summary

Results-driven project manager and integration specialist with 11 years of experience in IT and logistics, working with leading firms like Centiro Solutions and Tech Mahindra. Expertise in managing projects from inception to completion, employing both Agile and traditional methodologies to achieve on-time delivery. Strong background in systems integration, cloud solutions, and leading cross-functional teams to enhance operational effectiveness. Certified in Agile practices, with a focus on risk management and stakeholder engagement.

*Holds valid USA B1/B2 visa (valid till 2029)

Overview

11
11
years of professional experience
1
1
Certification

Work History

Application (Integration) Specialist

Centiro Solutions
Pune
10.2017 - Current
  • Executed global logistics projects using Agile methodologies, ensuring timely delivery across multiple time zones.
  • Facilitated stakeholder engagement through weekly meetings and monthly progress reports to align priorities.
  • Created Statements of Work and Change Requests to clarify project scope and milestones.
  • Delivered monthly progress reports during Quarterly Business Reviews to communicate outcomes and strategies.
  • Managed four cross-functional teams across India, Sweden, and the U.S. to deliver cloud-based logistics solutions.
  • Implemented end-to-end carrier integration management within cloud logistics solutions.
  • Conducted all Agile ceremonies to sustain productivity and adherence to delivery schedules.

System Engineer

Tech Mahindra
Pune
05.2014 - 09.2017
  • Delivered comprehensive IT support services for telecom projects across six African nations in a 24x7 framework.
  • Resolved critical incidents for middleware and CDR applications, coordinating with stakeholders through bridge calls.
  • Executed problem investigations and implemented preventive strategies, achieving a 40% reduction in recurrence.
  • Generated operational reports detailing incident trends, SLA breaches, and recommendations for improvements.
  • Facilitated Agile support sprints for internal delivery teams and engaged in service transition initiatives.
  • Honored as Best Time Manager during initial training for effective process adoption and quick adaptation.

Education

Bachelor of Engineering - Electronics & Communication

Visvesvaraya Technological University
Belgaum, Karnataka
01.2013

Skills

Project & Service Management

  • Agile Project Management (Scrum, Kanban)
  • Full Project Lifecycle Management (Initiation, Planning, Execution, Monitoring, Closing)
  • Project Planning & Tracking (SOWs, CRs, Milestones)
  • ITIL-based Service Management (Incident, Problem, Change)
  • Stakeholder Engagement (Weekly Updates, Monthly Reviews, QBRs)
  • Team Leadership, Training & Onboarding
  • Risk Management, Budget, resource management & Escalation Handling
  • Tools & Certifications
  • Jira, Confluence, BMC Remedy, ServiceNow
  • Systems Integration (APIs, EDI, Cloud Integration)
  • ReadyAPI, SOAP, Postman
  • Grafana, Graylog, Opsgenie
  • MySQL, XML, EDI, Label Scripts
  • FTP/SFTP, FileZilla, Putty
  • Certified Agile Professional
  • Scrum Master & Product Owner Trained
  • ITIL v4 & v3 Certified
  • Introduction to Supply Chain Management
  • Infrastructure Management Services
  • Platforms Domain Knowledge
  • Logistics & Supply Chain Integrations
  • Carrier Onboarding & Tracking Events
  • Telecom Middleware & CDR Systems
  • TMS & JDA Integrations

Certification

  • Certified Agile Professional
    Scrum Master and Product Owner Trained
  • ITIL V4 Certified
  • ITIL V3 Certified
  • Introduction to Supply Chain Management Certified

Affiliations

  • Drawing/sketching
  • Dancing
  • Picture Collage making

Languages

English
First Language

Timeline

Application (Integration) Specialist

Centiro Solutions
10.2017 - Current

System Engineer

Tech Mahindra
05.2014 - 09.2017

Bachelor of Engineering - Electronics & Communication

Visvesvaraya Technological University

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Chaitra Solabannavar