Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Chaitra Dharanendrappa

Bengaluru

Summary

Dynamic Senior Leader with extensive experience leading the design, implementation, and deployment of secure, reliable, and scalable web and mobile platforms. Proven ability to define and execute technical strategy aligned with product vision, achieving six nines availability and accelerating innovation through AI/ML adoption across the SDLC. Skilled in building and nurturing high-performing multidisciplinary teams, fostering inclusive cultures of ownership, and forging strong partnerships across technology and business stakeholders to drive strategic impact and timely delivery.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Manager - Software Development

Verizon India
06.2023 - Current
  • Successfully led design and deployment of secure, reliable, and scalable products adhering to platform principles with six nines availability, driving operational excellence and customer trust.
  • Define technical strategy for key platform components, accelerating innovation and aligning with product vision to meet business goals.
  • Leverage AI/ML technologies across SDLC phases to increase productivity, automate testing and release processes, and deliver fit-for-purpose products with accelerated time to market.
  • Build, nurture, and lead a multidisciplinary engineering team of software developers, data engineers, AI/ML experts, and test and release engineers, contractors fostering a culture of ownership, inclusivity, and accountability.
  • Collaborate closely with Product and regional teams on requirements prioritization, influencing product strategy and roadmap to enhance customer experience and operational efficiency.
  • Implement robost program management and governance frameworks to ensure compliance, risk mitigation, and on-time, on-budget project delivery.

Key Achievements:

  • IT Cost avoidance of $2.4M through ops tracker migration with hard savings of $850k per year
  • Redefined capacity planning with Network Layers migration enabling 30% less triggers
  • Improved workflow efficiency by 80% improved search response time and 30% reduction in support tickets

VP - Product Management, Digital Payments

JP Morgan Chase & Co
Bengaluru
12.2018 - 06.2023
  • Leading cross-functional teams through product delivery, agile software development, project management, program management, process improvements, stakeholder management, and ITSMs.
  • Leading multiple projects and executing them from start to finish.
  • Building high-performing teams to exceed goals and productivity consistently.
  • Driving organizational initiatives across multiple locations by leading and collaborating.
  • Created resources and materials to support team understanding, and aid the delivery of products through hiring, estimations, and planning.

Senior Software Engineer

Allstate Insurance
Bengaluru
04.2014 - 04.2018
  • Led cross-functional teams for successful delivery of iOS and Android mobile applications.
  • Owned re-writing and optimisation of iOS framework by leading teams across multiple locations.
  • Supported software code review, system integration and validation in line with company and regulatory requirements.
  • Helped team complete smooth, professional software deployments for iOS applications.
  • Harnessed Agile project management to support top-quality mobile apps across development lifecycle.
  • Owned performance reviews, resource hiring and building high performing teams.

Senior Systems Analyst

CSS Corp (Cisco)
Bangalore
11.2013 - 11.2014
  • Developed new, efficient and well-tested code for variety of different software projects.
  • Worked on redesign and optimisation of iOS mobile applications.
  • Integrated third-party frameworks for innovative and optimal solutions.
  • Worked on enhancements and maintenance of iOS mobile applications.
  • Worked on App Store release and maintenance.

Senior Developer Mobile Developer L1

Sapient Corporation
Bangalore
01.2011 - 11.2013
  • Wrote range of complex code for iOS mobile apps, testing functionality to ensure code worked smoothly and effectively.
  • Designed and developed reusable components, which can be used across e-commerce applications.
  • Utilised Agile methodology in software development phases.
  • Conducted peer code reviews to manage performance and drive improvement of junior staff.
  • Worked with cross functional teams to integrate web pages into iOS native application.

Systems Engineer

Infosys Technologies Limited
Chennai
09.2008 - 01.2011
  • Wrote and developed new and well-tested code for different software projects.
  • Worked closely with other team members to identify and remove software bugs.
  • Worked on POCs for innovative software solutions.
  • Worked with cross functional teams for integration of APIs.
  • Utilised waterfall methodology in software development life cycle.

Education

Bachelor of Engineering - Information Technology

Dr. Ambedkar Institute of Technology
Bengaluru

Skills

  • Technical leadership & strategy (Java, React, JS, database, microservices, AWS, iOS Mobile Development)
  • Secure Software Development Lifecycle
  • AI/ML Adoption, Integration & Automation in SDLC
  • Agile & Program Management
  • Cloud Technologies (AWS)
  • Stakeholder Collaboration & Product Roadmap Influence
  • Team Development, Mentoring & Retention (Employees & Contractors)
  • Six Nines Availability & Operational Excellence
  • Continuous improvement and risk management
  • Hands-on experience in leveraging Productivity Enhancement AI Tools: GitHub Copilot, Google Gemini Pro, Notebook LM

Certification

  • AWS Cloud Practitioner
  • Certified Scrum Master
  • Certified Scrum Product Owner
  • Udemy certifications on iOS topics, Machine Learning and others
  • Microsoft: Building applications with GitHub Copilot Agent Mode
  • DeepLearning.ai: prompt engineering

Accomplishments

Partner Recognition, Delivery Excellence, Guard of the Fort Award, Contributor of the year 2017, Leading by Example Recognition across organisations.

Timeline

Senior Manager - Software Development

Verizon India
06.2023 - Current

VP - Product Management, Digital Payments

JP Morgan Chase & Co
12.2018 - 06.2023

Senior Software Engineer

Allstate Insurance
04.2014 - 04.2018

Senior Systems Analyst

CSS Corp (Cisco)
11.2013 - 11.2014

Senior Developer Mobile Developer L1

Sapient Corporation
01.2011 - 11.2013

Systems Engineer

Infosys Technologies Limited
09.2008 - 01.2011

Bachelor of Engineering - Information Technology

Dr. Ambedkar Institute of Technology
Chaitra Dharanendrappa