Chaitra M

Adept Desktop Support Engineer with a proven track record at Juniper Networks, I handle New Hire Onboarding effectively for both New Hire Employees and New Hire Contractors with appropriate documentation and Induction. Where I enhanced system efficiency and user satisfaction through expert software upgrades and comprehensive remote support. Skilled in Active Directory Management and known for exceptional decision-making abilities, I significantly improved IT asset management and compliance. Results-oriented Desktop Support Engineer with 1.2+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.