Chaitra Patil

Product

• Software for Clinical Trials

Responsibilities

• Managed and delivered 70+ product releases with robust project and program management process and skills by navigating through resource and budget constraints in both Agile and waterfall methodologies
• Understood requirements priority and drive scoping and planning including interdependencies, staffing constraints and schedule optimization across 7 Service Lines
• Always maintained cost and schedule variance under 3%
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Created and maintained project, Program and Agile KPIs through dashboards
• Worked with multiple and interdepartmental stakeholders to align competing priorities across all service lines
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Provided detailed project status including risks, milestones, updates to stakeholders and executive management.
• Working with Delivery Managers, Program Managers for scoping, estimation, feasibility, stage gate reviews and delivery of final product/solution
• Strategic Alignment of program including business case and roadmap
• Driving Process Improvements

People Leadership

• Creating collaborative and cooperative work environment
• Creating respectful and fun culture
• Understanding teams' pain points, resolving them and help them be productive
• Mentored team members on System Life Cycle and Agile adoption

Project Responsibilities

• Driving RPA projects for internal process efficiency by saving 15% effort and lead time.
• Creating framework for complete testing lifecycle using RPAaaS – new service line
• Analyzing complex processes to provide insights to achieve Operational Excellence
• Requirements gathering and creating user stories/roadmap for RIFT - Realtime intelligent forecasting tool for predicting risks in areas of QDC (Quality, Delivery and Cost) and define its KPIs
• Managing cross functional team of Technical and Analytical associates in PMO to ensure on time delivery of projects
• Driving Intelligent Automation for predicting and taking action on projects financials using Agile framework

Cross Functional Activities at Org Level

• Utilization Tracking of Consulting org, Innovation Center ROI tracking, OHES initiative tracking
• Mentoring and Coaching Project Managers to complete PMP certification
• Suggesting insightful supplemental visualizations and interactive data offerings for multiple processes - Problem Management, CRE using PowerBI and Tableau
• Identifying, planning, executing and tracking strategic processes with clients and cross functional business leaders for Business Process Optimization and standardization using Lean tools like VSM, Kanban improving productivity by 7%
• Part of International Consulting team to ensure projects are adhering to Cerner Implementation Policies and presenting Operational target dashboards with respect to PQR to leadership team.
• Part of organizational initiatives like Great Catch Program – ensure Patient Safety, Program Management for Learning Club, Business Process Standardization.
• Won several awards for recognition for above contributions.

• Received 3i award for Re-Engineering and Improved slotting process that saved 380+ hours
  
• Deployment of resources to projects, based on skill-set and availability
  
• Generated various utilization reports according to verticals - Clinicals, Financials, Scheduling and so on
  
• Worked with various product specialists to create assessment templates for various clients
  

• Conducted project financial and technical kick-offs in Product Engineering Services
• Created project plans and tracked projects' progress
• Deployed processes and templates to track variance and utilization in cost, schedule, and effort
• Created project status dashboards for organization