Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHAITRA PRABHU

Bangalore

Summary

Dynamic Engineering Manager with a proven track record at SmartBear, leading a team of 15 to deliver impactful Jira Plugin products. Expert in Core Java and Agile methodologies, I foster cross-functional collaboration and drive continuous improvement, achieving significant enhancements in product quality and team performance.

Overview

15
15
years of professional experience

Work History

Engineering Manager

SmartBear
Bangalore
01.2023 - Current
  • Directed a team of 15 software engineers in developing three Jira Plugin products.
  • Drove planning and execution, ensuring on-time delivery of high-impact features with quality focus.
  • Collaborated with DevOps, Support, Product, and Marketing/Sales to align efforts with business objectives.
  • Mentored team members while promoting agile best practices and continuous delivery mindset.
  • Conducted regular performance reviews with employees, providing feedback and suggestions for improvement.

Senior Team Lead/Engineering Manager

Cerner
Bangalore
07.2020 - 12.2022
  • Spearheaded engineering team of 10 on Alva Cost Optimisation, targeting infrastructure and service cost reduction across Cerner projects.
  • Created Power BI dashboards for visualising error budgets, latency, and availability metrics utilising New Relic and DataBricks.
  • Reduced memory usage by 50MB across 250 services, achieving over 8000 GB savings for more than 900 production tenants.

Technical Lead

Nokia
09.2014 - 06.2020
  • Spearheaded design, development, and containerization of new microservices components for the 5G NRFP (Network Resource Function Platform) implementation.
  • Led end-to-end development from concept to deployment, ensuring scalability and alignment with 5G architecture standards.

Senior Software Engineer

Torres Networks Limited
10.2013 - 09.2014
  • Contributed to the development of Vistapointe, a mobile network monitoring solution used by telecom operators for real-time network analytics.

Senior Systems Engineer

Infosys
02.2010 - 08.2013
  • Automated the creation and tracking of Customer Network Infrastructure (CNI) defect tickets from the TOOLKIT application into TOMS.

Education

BE - Information Science Engineering

Acharya Institute of Technology
Bangalore
05.2009

Skills

  • Familiarity with backend and frontend tech stacks (eg, Core Java, Scripting API, Microservices)
  • Cloud application development
  • Cross-functional collaboration
  • Performance optimisation
  • Stakeholder engagement
  • Agile software development
  • Goal setting and OKR tracking
  • Performance management
  • Monitoring and observability tools
  • Engineering roadmap alignment
  • Metrics-driven decision making

Accomplishments

  • Accelerated Server-to-Cloud Migration EfficiencyLed efforts to optimize Squad plugin data migrations, increasing throughput from 3,000 to 50,000 objects/hour, enabling 500+ customer migrations and contributing to $4.5M in revenue.
  • Strengthened Code Quality and SecuritySpearheaded the integration of CodeQL and increased code coverage from 15% to 85%; also introduced SonarQube to detect and reduce security vulnerabilities across the codebase.
  • Cross-Functional Collaboration to Streamline DeliveryEstablished a collaborative framework across 3 departments to build an internal application that reduced cross-team dependencies and shortened turnaround time by 12 hours per request.
  • Automated BVT Testing to Reduce Manual EffortLed the initiative to automate Build Verification Testing (BVT), eliminating one week of manual testing effort per release and improving deployment confidence.

Timeline

Engineering Manager

SmartBear
01.2023 - Current

Senior Team Lead/Engineering Manager

Cerner
07.2020 - 12.2022

Technical Lead

Nokia
09.2014 - 06.2020

Senior Software Engineer

Torres Networks Limited
10.2013 - 09.2014

Senior Systems Engineer

Infosys
02.2010 - 08.2013

BE - Information Science Engineering

Acharya Institute of Technology
CHAITRA PRABHU