CHAKRAVARTHI V
Chennai
Summary
Retail Manager with 13+ years of experience managing high SPD retail stores. Increased store revenue by 10% through effective team management and customer engagement strategies. Proficient in inventory control, merchandising, and staff training. Having excellent trach records in Analysis, Project and rewarded with certificates, having exceeded department KPIs by 10-15% for several months. Looking to leverage retail management expertise in a larger, high-volume store setting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CONCEPT MANAGER
Home Centre
Chennai
11.2022 - Current
- Handling a store that holds the highest SPD in PAN India, processing ₹11.75 lakhs in sales per day.
- The concept head of multiple stores in Chennai, which are located at Alwarpet and Marina Mall, has two concepts: Furniture and Household.
- Reviewed daily sales reports, KPIs, KRAs, staff productivity, and DMS status on daily tasks.
- Managed E2E P&L for the store, ensuring profitability, cost efficiency, and controlled cost measures that lead to maintaining operational effectiveness.
- Worked closely with marketing team members on promotional campaigns, newly launched styles, and standards footfalls to stores.
- Shrinkages, damages, and margins are to be kept under control according to the norms.
- Has a good amount of experience in opening multiple NSOs in various cities.
- Hot Spot, Customer Analysis, and Sales Flow are the key assignments with good results.
CINEMA MANAGER
PVR Ltd
07.2017 - 10.2022
- Evaluating the performance of ticket sales, food and beverage revenue through KPIs.
- To be maintained, some key factors include damages, COGS, and ticket revenue share.
- By knowing the importance of the KPIs, such as Admits, ATV, and SPH, they are kept intact.
- Worked in various locations like Chennai, Bangalore, and Trivandrum.
- Developed strategies to improve overall efficiency of cinema operations
- Implemented successful business strategies to increase revenue and target new markets.
DUTY MANAGER
AGS Cinemas Pvt Ltd
CHENNAI
01.2017 - 07.2017
- Thorough opening and closing shift-change functions are necessary to maintain operational standards each day, with the achievement of the daily budget.
- Ensuring adequate stock levels and reducing wastage.
- Oversaw inventory management
OPERATIONS EXECUTIVE
SPI Cinemas Pvt Ltd
11.2014 - 12.2016
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments
- Delegated work to staff, setting priorities and goals
UNIT MANAGER in Donut House
Pandora Hospitality Pvt Ltd
02.2013 - 10.2014
- Ensured that the unit was compliant with safety standards and protocols set by the organization
- Facilitated team meetings to communicate targets, share updates, and gather feedback
SENIOR ASSOCIATE
Mayajaal Entertainment Pvt Ltd
Chennai
01.2012 - 01.2013
- Managed the reconciliation of ticket transactions at the end of each day's business
- Assisted in menu planning, pricing and cost control measures for all food items served at the concession.
Education
MBA - OPERATION MANAGEMENT
Madras University
ChennaiB.E. - Computer Science Engineering
T.J. Institute Of Technology
ChennaiH.S.C -
ST. JOSEPH’S Higher Secondary School
ChennaiSSLC -
ECC Matriculation Higher Secondary School
ChennaiSkills
- Budget Management
- Business/Sales Analyst
- Competitive Analysis
- Social Media Strategy
- Marketing Strategies
- Training and Development
- B2B and B2C Business
- Budgeting and Allocation
Roles And Responsibilities
- Analyzing the Budget and working on Profit and Loss of the store.
- Customer friendly processes and implementation to maintain standard and service.
- Constantly analyses data to ensure reduction in wastage, shrinkages and ordering stock levels.
- Conducting random audits to ensure that employees are performing their duties as per service standards and various rewards and recognition for the staff.
- Achieving the KPIs target every month and also rewarded with incentive have boosted our team.
- Done more presentation in P&L and Site MIS.
- Expert in Stand Alone site that gives more Operation and Innovation ideas.
Accomplishments
- I was awarded rewards and a certificate for securing 1st position in the Capstone Project at PVR.
- Received an appreciation letter from the Regional Director for being the top performer in the project
Certification
- Received a certificate for successfully completing the Prakhar - Manager Excellence Program at PVR, offered by Harappa Education
Hobbies and Interests
- Shuttlecock/Cricket
- Swimming
Languages
English
First Language
Tamil
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Malayalam
Intermediate (B1)
B1
Disclaimer
I hereby, declare that the above furnished information is true to the best of my knowledge and belief.
Timeline
CONCEPT MANAGER
Home Centre
11.2022 - Current
CINEMA MANAGER
PVR Ltd
07.2017 - 10.2022
DUTY MANAGER
AGS Cinemas Pvt Ltd
01.2017 - 07.2017
OPERATIONS EXECUTIVE
SPI Cinemas Pvt Ltd
11.2014 - 12.2016
UNIT MANAGER in Donut House
Pandora Hospitality Pvt Ltd
02.2013 - 10.2014
SENIOR ASSOCIATE
Mayajaal Entertainment Pvt Ltd
01.2012 - 01.2013
- Received a certificate for successfully completing the Prakhar - Manager Excellence Program at PVR, offered by Harappa Education
MBA - OPERATION MANAGEMENT
Madras University
B.E. - Computer Science Engineering
T.J. Institute Of Technology
H.S.C -
ST. JOSEPH’S Higher Secondary School
SSLC -
ECC Matriculation Higher Secondary School
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