Challa Sampath Kumar

Summary

Production & Operations professional with 6+ years experience in uPVC and Aluminium Windows & Doors Manufacturing and EV Service Operations. Skilled in production planning, CNC cutting, welding coordination, quality inspection, and team supervision. Experienced in handling Apollo profile systems and high volume fabrication production.

Overview

6

years of professional experience

3

Languages

Work History

UPVC Production Captain

RK Cosmoliv Windoors

Bangalore , Karnataka

01.2025 - Current

Handling complete uPVC production process from cutting to final inspection.
Preparing cutting lists and managing Apollo profile systems.
Experience with Apollo Series: 167, 121, 65, 60, 50, 47.
Monitoring quality, dimensions, and production workflow.
Supporting installation teams and solving technical issues.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Resolved problems, improved operations, and provided exceptional service.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.

Service Manager

Ola Electric

Nizamabad , Telangana

02.2024 - 11.2025

Managed EV service center operations and technician teams.
Improved repair turnaround time and handled service backlog.
Maintained service workflow and customer satisfaction.
Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Continuously reviewed service offerings to identify areas for improvement or expansion based on market trends or customer feedback.
Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Increased overall revenue by upselling additional services and products during routine maintenance visits.
Enhanced safety protocols for service operations, resulting in reduction in workplace accidents and ensuring compliance with regulatory standards.
Improved operational efficiency by redesigning service area layout for better workflow and customer experience.
Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.
Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
Established team priorities, maintained schedules and monitored performance.

CNC & Production Operator

Feinsta UPVC & Aluminium

Hyderabad , Telangana

03.2020 - 01.2024

Operated CNC, FMC, and double head cutting machines.
Maintained cutting precision and production quality.
Handled preventive machine maintenance and workflow coordination.
Set up and adjusted machines for day-to-day operations.
Handled raw materials efficiently, minimizing waste during the production process.
Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
Set up and ran machinery to produce exceptional products for industrial needs.
Complied with company and OSHA safety rules and regulations.
Assembled products according to changing daily work orders and specific customer needs.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Examined incoming materials and compared to documentation for accuracy and quality.

Education

ITI - undefined

Electrician

01.2020

SSC - undefined

Singareni High School

01.2018

Skills

door manufacturing expertise

Aluminium window production

Profile management expertise

manufacturing of casement and sliding windows

FMC and CNC machining

Double head cutting machine setup

Manufacturing logistics & quality management

equipment upkeep

Team leadership

Personal Information

Availability: Open to Relocate - Hyderabad / Bangalore

Location

True, Hyderabad, India, Bangalore, India

Timeline

UPVC Production Captain - RK Cosmoliv Windoors

01.2025 - Current

Service Manager - Ola Electric

02.2024 - 11.2025

CNC & Production Operator - Feinsta UPVC & Aluminium

03.2020 - 01.2024

Electrician - ITI,

Singareni High School - SSC,