Summary
Overview
Work History
Education
Skills
Certification
Technicalandprofessionalskills
Personal Information
Timeline
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CHAMAN SINGH

CHAMAN SINGH

Kankinara

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

WAREHOUSE SENIOR ASSISTANT

FLIPKART HARINGHATA
KALYANI
03.2021 - Current
  • Increased customer satisfaction with timely responses to inquiries, thorough research, and effective problem-solving strategies.
  • Optimized workflow processes by implementing automation tools, significantly reducing manual labor requirements and improving project turnaround times.
  • Oversaw daily operations within the department, delegating tasks efficiently and maintaining positive work environment for all team members.
  • Acquired product and service knowledge to provide solutions to customers.

Warehouse Assistant

Big Bad Wolf Book Fair
SHAH ALAM
08.2017 - 01.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.

Data Entry Clerk

SHRUTI INFOTECH
BHATPARA
07.2015 - 04.2017
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Scanned documents and saved in database to keep records of essential organizational information.

Call Center Representative

Serco Global Services
MADHYAMGRAM,SODEPUR
05.2012 - 09.2013
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in timely manner.
  • Responded to customer calls and emails to answer questions about products and services.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.

Education

B.Com - GENERAL

RISHI BANKIM CHANDRA COLLEGE
NAIHATI
06.2012 - 07.2015

Higher Secondary (Standard XII) - COMMERCE

BHOLANANDA NATIONAL VIDYALAYA
BARRACKPORE
06.2010 - 06.2011

Secondary (Standard X) - General Studies

AIR FORCE SCHOOL
BARRACKPORE
06.2008 - 06.2009

Skills

  • Strong Organization

  • Meeting facilitation

  • Computer Skills

  • Office Administration

  • Product and service knowledge

  • Workload Management

Certification

Diploma in computer application from youth computer training center.

Technicalandprofessionalskills

Installing Windows OS, Installing application, Word, Excel, Power Point, Assembling, Troubleshooting, Installation

Personal Information

  • Father's Name: Late Kuljeet singh
  • Date of Birth: 04/16/1991
  • Gender: Male
  • Nationality: Indian
  • Religion: Sikhism

Timeline

WAREHOUSE SENIOR ASSISTANT

FLIPKART HARINGHATA
03.2021 - Current

Warehouse Assistant

Big Bad Wolf Book Fair
08.2017 - 01.2021

Data Entry Clerk

SHRUTI INFOTECH
07.2015 - 04.2017

B.Com - GENERAL

RISHI BANKIM CHANDRA COLLEGE
06.2012 - 07.2015

Call Center Representative

Serco Global Services
05.2012 - 09.2013

Higher Secondary (Standard XII) - COMMERCE

BHOLANANDA NATIONAL VIDYALAYA
06.2010 - 06.2011

Secondary (Standard X) - General Studies

AIR FORCE SCHOOL
06.2008 - 06.2009

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CHAMAN SINGH