Chanbir Singh
Restaurant Captain
Patiala
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Coffee Barista
Boston & Co
Patiala
03.2023 - Current
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
Restaurant Supervisor
Hotel Jiwan Plaza
Patiala
03.2022 - 02.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Senior Food and Beverage Server
Hotel Bliss Best Western
Kanpur
05.2021 - 01.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Bhupindra International Public School
Patiala 04.2015 - 03.2017
Bachelor of Science - Hotel Management
UEI Global Hotel Management Institute
Chandigarh 08.2018 - 07.2021
Skills
Beverage preparation
Customer experience management
Inventory management
Point of sale operation
Fluent in English
Excellent memory
Friendly and outgoing
Opening and closing duties
Timeline
Coffee Barista
Boston & Co
03.2023 - Current
Restaurant Supervisor
Hotel Jiwan Plaza
03.2022 - 02.2023
Senior Food and Beverage Server
Hotel Bliss Best Western
05.2021 - 01.2022
Bachelor of Science - Hotel Management
UEI Global Hotel Management Institute
08.2018 - 07.2021
High School Diploma -
Bhupindra International Public School
04.2015 - 03.2017