Summary
Overview
Work History
Education
Skills
Certification
Conference Presentations
Workshops Courses
Academic Publications
Timeline
AssistantManager

Chanchal Chauhan

Summary

Innovative educator and researcher with a strong background in educational reform and qualitative research. Demonstrated ability in stakeholder engagement and curriculum development, leading impactful changes in educational systems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

State Bank of India
06.2015 - 05.2019
  • Led service delivery and problem-solving at scale in India’s largest public-sector financial institution, serving diverse urban and rural communities.
  • Navigated systemic challenges such as documentation gaps, institutional rigidity, and infrastructure shortfalls—gaining frontline exposure to public service delivery constraints and citizen-state interactions.
  • Acted as a node between clients and bureaucratic systems, streamlining grievance redressal and ensuring process compliance in high-pressure environments.
  • Generated insights into frontline delivery challenges relevant to digital inclusion, financial literacy, and citizen trust in public institutions.

Education Coach

XSEED Education
12.2014 - 06.2015
  • Led implementation of evidence-based curriculum across multiple states, ensuring measurable improvement in early literacy and numeracy outcomes.
  • Owned end-to-end account management, including school-level pedagogical support and capacity-building for teachers and leaders across varied educational ecosystems.
  • Interfaced with multiple education stakeholders, including private school leadership, parent bodies, and curriculum decision-makers, to support the successful rollout of evidence-backed teaching tools and curriculum.
  • Built institutional partnerships and addressed field-level implementation challenges, linking evidence-based pedagogy to school-level strategy.
  • Contributed to scaling evidence-backed pedagogical reform across low- and mid-cost private schools in North India.

Content Writer

Next Education India Pvt. Ltd.
11.2012 - 02.2013
  • Developed print-based curriculum aligned with the NCF for primary-level social science and languages.
  • Worked independently to enable the organisation’s expansion into print formats to broaden its reach and cater to lower-resourced classrooms.

Teacher

Raffles International School
07.2008 - 10.2009
  • Facilitated multicultural classrooms and contributed to school-level planning in its foundational year.
  • Supported leadership in aligning classroom culture with school-wide goals for student development and inclusion.
  • Designed lesson plans integrating FLN strategies in elementary classrooms.

Education

Master of Arts - Political Science

IGNOU
Delhi
06-2027

Ph.D. - Education

Department of Education, University of Delhi
Delhi
02-2026

MA - Education

Tata Institute of Social Sciences
Mumbai
02-2017

Bachelor of Elementary Education (B.El.Ed) - Elementary Education

University of Delhi
Delhi
12.2008

Skills

  • Educational leadership
  • Qualitative research
  • Curriculum development
  • Pedagogical reform
  • Teacher education
  • Stakeholder engagement
  • Data analysis

Certification

  • NET – JRF (Education) Fellowship, 2018, University Grants Commission, India.
  • Central Teacher Eligibility Test, 2014, Central Board of Secondary Education, India.

Conference Presentations

  • Masculinities in Digital Games: A Content Analysis of Popular Digital Games, International Conference on Digitalisation, New Media and Video Game Culture, Maulana Azad National Urdu University, Hyderabad, 12/2023
  • Adolescents’ Digital Play Culture, National Conference on Art and Physical Education in Schooling, Azim Premji University, Bhopal and IISER, Mohali, 08/2023

Workshops Courses

  • Online Ethnography Training, KU Leuven University
  • Decoding the Art and Science of the Literature Review, Ambedkar University Delhi
  • Gender and Education, Nirantar Trust, Delhi
  • Women Studies, Women Studies & Development Centre, University of Delhi

Academic Publications

  • Chauhan, C. (2025). Adolescents’ Digital Play Culture In H. K. Diwan & R. Utsahi (Eds.), in Art, Play and Education: Context, Conditions and Potentials) (pp. 81–90). Vani Prakashan & Azim Premji University. (in Hindi)
  • Gulati, N., Jain, M., & Chauhan, C. (2021). Universalising elementary education in India: A policy overview of Sarva Shiksha Abhiyan. In S. Puri (Ed.), Children in India: Opportunities and challenges. Nova Science Publishers., https://doi.org/10.52305/RGWU1645

Timeline

Assistant Manager

State Bank of India
06.2015 - 05.2019

Education Coach

XSEED Education
12.2014 - 06.2015

Content Writer

Next Education India Pvt. Ltd.
11.2012 - 02.2013

Teacher

Raffles International School
07.2008 - 10.2009

Master of Arts - Political Science

IGNOU

Ph.D. - Education

Department of Education, University of Delhi

MA - Education

Tata Institute of Social Sciences

Bachelor of Elementary Education (B.El.Ed) - Elementary Education

University of Delhi
Chanchal Chauhan