Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Chanchal Dutta

Chanchal Dutta

Senior Manager, Technical Program Management
Bengaluru

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Senior Manager, Technical Program Management

Visa
BANGALORE
08.2022 - Current

- Led and managed 5+ cross-functional programs, aligning with organizational goals and objectives.

- Developed program strategies, roadmaps, and execution plans to ensure successful delivery of projects.

- Collaborated closely with stakeholders to define program scope, deliverables, and success metrics.

- Established and maintained effective communication channels to keep stakeholders informed about program status and updates.

- Oversaw program budgets, tracked expenditures, and implemented cost-saving measures where possible.

- Managed and mentored a team of 7 project managers, providing guidance and support to ensure project success.

- Identified and mitigated program risks, making data-driven decisions to prevent and address potential issues.

- Implemented program management best practices, tools, and methodologies to improve efficiency and effectiveness.

- Facilitated regular program reviews and reporting sessions for senior leadership.

Manager - Projects

Cognizant
Bengaluru
04.2021 - 07.2022

- Collaborated with cross-functional teams to define project scope, objectives, and deliverables.

- Developed detailed project plans, including schedules, resource allocation, and risk management strategies.

- Coordinated with stakeholders to ensure alignment and timely decision-making throughout the project lifecycle.

- Implemented project management tools (e.g., Microsoft Project, Jira) to streamline workflows and enhance collaboration.

- Led project teams through planning, execution, monitoring, and closure phases.

- Conducted project post-mortems to gather lessons learned and improve future project outcomes.

Lead Consultant (Associate Manager)

Bitwise
Chicago
02.2020 - 03.2022

- Guided 5+ Agile teams in adopting and implementing Scrum practices to improve productivity and efficiency.

- Facilitated Scrum events, including Sprint Planning, Daily Standups, Sprint Reviews, and Sprint Retrospectives.

- Acted as a servant leader, shielding teams from distractions and removing impediments to enhance productivity.

- Collaborated with Product Owners to prioritize the product backlog and ensure alignment with business goals.

- Coached teams on Agile principles, Scrum values, and best practices, fostering a culture of continuous improvement.

- Implemented and tailored Agile frameworks (Scrum, Kanban, etc.) to meet the unique needs of each team.

- Utilized Agile project management tools (e.g., Jira, Trello) to track progress, manage backlogs, and report metrics.

- Conducted regular team assessments to identify areas for improvement and implemented action plans accordingly.

- Facilitated cross-team coordination and communication, ensuring alignment on dependencies and shared goals.

- Led workshops and training sessions to onboard new team members and stakeholders to Agile principles.

Consultant (Project Lead)

Atos Syntel
Chicago
10.2013 - 01.2019

As a seasoned project leader, I have successfully navigated my team(s) through every stage of the SDLC, delivering top-quality projects within strict time constraints. My expertise has been applied across a range of domains, including Insurance, Automobiles (Audi USA, Nissan USA, Infiniti USA) and Travel and Entertainment (California State Automobile Association-CSAA USA, Harrahs Entertainment Inc USA).

One of my proudest achievements was architecting an award-winning Legacy Modernization solution for Allstate, a US-based Insurance Client. This project had a major impact on the client's revenue, with first-year ROI exceeding $5 million.

Software Engineering

Atos Syntel
Mumbai
06.2011 - 09.2013

- Developed and maintained various software applications, collaborating closely with cross-functional teams.

- Designed and implemented software components, adhering to coding standards and best practices.

- Conducted code reviews and provided constructive feedback to peers to improve code quality.

- Collaborated with quality assurance teams to ensure robust testing strategies, including unit tests and integration tests.

- Participated in architectural discussions and contributed to technical design decisions.

- Assisted in troubleshooting and resolving software defects and performance issues.

- Implemented security best practices to safeguard applications and data.

- Provided technical support to end-users and addressed customer-reported issues.

- Contributed to the documentation of software architectures and user guides.

Education

Higher Secondary - Science

West Bengal Council of Higher Secondary Education
West Bengal
04.2005 - 05.2007

SSC - Science

West Bengal Board of Secondary Education
West Bengal
06.2004 - 06.2005

Bachelor of Technology - Computer Science & Engineering

West Bengal University of Technology
Bengal, West
08.2007 - 06.2011

Skills

CSM, SASM, POPM, SA, PMI ACP

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Certification

CSM, PMI ACP

Timeline

Senior Manager, Technical Program Management

Visa
08.2022 - Current

Manager - Projects

Cognizant
04.2021 - 07.2022

SA, SASM, POPM

06-2020

Lead Consultant (Associate Manager)

Bitwise
02.2020 - 03.2022

CSM, PMI ACP

05-2018

Consultant (Project Lead)

Atos Syntel
10.2013 - 01.2019

Software Engineering

Atos Syntel
06.2011 - 09.2013

Bachelor of Technology - Computer Science & Engineering

West Bengal University of Technology
08.2007 - 06.2011

Higher Secondary - Science

West Bengal Council of Higher Secondary Education
04.2005 - 05.2007

SSC - Science

West Bengal Board of Secondary Education
06.2004 - 06.2005
Chanchal DuttaSenior Manager, Technical Program Management