Chanchal Gandhi
Delhi
Summary
Seasoned DGM-Business Operations from Quess Corp Ltd, adept in business development and strategic alliances. Excelled in team management and problem-solving, driving revenue growth and fostering key industry partnerships. Proven track record in surpassing goals through innovative strategies and meticulous attention to detail.
Overview
16
16
years of professional experience
Work History
DGM- Business Operations
Quess Corp Ltd
South Delhi
05.2022 - Current
- Leading business development initiatives by identifying and securing new clients, markets, and revenue opportunities.
- Cultivating and managing strategic alliances with key industry players, fostering mutual growth and collaboration.
- Designing and executing comprehensive business strategies to achieve organizational objectives.
- Overseeing business operations to ensure efficiency, cost-effectiveness, and alignment with corporate goals.
- Collaborating with cross-functional teams to deliver high-quality services and meet client expectations.
- Monitoring industry trends and competitor activities to maintain a competitive edge.
- Driving key performance metrics and reporting progress to senior leadership.
Sr.Manager - Sales & Marketing
Sunstar Sales & Distribution Pvt Ltd
Gurgaon
10.2018 - 08.2020
- Retailer Onboarding: Identify and onboard retail partners, ensuring alignment with business goals. Build relationships to foster loyalty and enhance market presence.
- Distributor Appointment: Analyze market potential and appoint distributors in key territories. Negotiate terms, ensure compliance, and establish long-term partnerships to drive growth.
- Backend Support: Collaborate with internal teams to streamline operations, including supply chain, inventory management, and customer service. Ensure distributors and retailers receive timely support to optimize performance.
- Strategic Planning: Develop market-entry strategies, analyze competition, and identify growth opportunities. Monitor performance metrics and implement corrective actions to meet sales and marketing objectives.
- Training & Communication: Train distributors and retailers on product knowledge, sales techniques, and compliance policies to ensure consistent messaging and high performance.
Dy.Senior Manager
Channelplay Ltd
Gurgaon
03.2017 - 10.2018
- Go-to-Market Strategy:Develop and execute effective market entry strategies to expand the brand's presence.
Identify and onboard retailers, ensuring alignment with business objectives.
Analyze market trends to create targeted strategies for driving secondary sales.
- Account Management:Build and nurture strong relationships with key accounts, retailers, and distributors.
Act as a primary point of contact, resolving issues and providing operational support.
Monitor account performance and suggest actionable improvements to meet sales targets.
- Secondary Sales Drive:Strategize and implement initiatives to boost secondary sales across markets.
Oversee distributor appointments and ensure smooth onboarding processes.
Provide back-end support to distributors and retailers, including supply chain coordination, training, and troubleshootin
Program Manager-Retail 1
V5 Global Services Pvt. Ltd
07.2013 - 03.2017
- Key Account Management: Build and maintain strong relationships with strategic clients, ensuring satisfaction, loyalty, and long-term partnerships. Identify opportunities for upselling and cross-selling.
- Secondary Sales Drive: Analyze market trends and implement strategies to drive secondary sales. Work closely with channel partners, distributors, and sales teams to optimize performance.
- Business P&L Management: Oversee the business unit's financial performance, ensuring profitability, cost optimization, and alignment with organizational goals. Develop budgets, track expenditures, and identify growth opportunities.
Asst. Business Unit Head
Bestseller Retail India Pvt Ltd
Gurgaon
07.2011 - 02.2013
- Leading a Multi Brand Outlet (J&J, VeroModa, ONLY) at Ambience Mall Gurgaon
- Leading a team of 30 members including 3 floor managers & 26 fashion consultants
- Responsible for annual business plan of 12cr from Ambience Mall Gurgaon for 2012-13
- Maintaining reports such as Stock, Sell-Thru, Sales Analysis, etc
- Brand wise contribution and improvement plan on category contribution
- Ensuring all the BTL Marketing Activities at store level
Asst. Store Manager
Puma Retail India Pvt Ltd
Noida
06.2009 - 06.2011
- -Leading a retail store for Puma GIP Noida
- -Leading a team of 12 members to run day to day operations
- -Responsible for annual business plan of 4cr
Education
MBA - Business Intelligence & Analytics
SGVU
Online Distance Education 09-2024
B.Com - Bachelor's of Commerce
Delhi University-SOL
Delhi 05-2011
Skills
- Business Development
- Strategic Alliances
- Team Management
- Problem Solving
- Customer Service
- Work Ethics
- Attention to detail
- Adaptability
Languages
- English
- Hindi
- Punjabi
Personal Information
Nationality: Indian
Timeline
DGM- Business Operations
Quess Corp Ltd
05.2022 - Current
Sr.Manager - Sales & Marketing
Sunstar Sales & Distribution Pvt Ltd
10.2018 - 08.2020
Dy.Senior Manager
Channelplay Ltd
03.2017 - 10.2018
Program Manager-Retail 1
V5 Global Services Pvt. Ltd
07.2013 - 03.2017
Asst. Business Unit Head
Bestseller Retail India Pvt Ltd
07.2011 - 02.2013
Asst. Store Manager
Puma Retail India Pvt Ltd
06.2009 - 06.2011
MBA - Business Intelligence & Analytics
SGVU
B.Com - Bachelor's of Commerce
Delhi University-SOL
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