CHAND KISHOR PAWAR
G.Noida
Summary
A professional challenging career which will provide opportunity for continuous growth and learning with a dynamics organization which values individual contribution.
Overview
38
38
years of professional experience
Work History
Operation Manager
EVER GREEN SWEET HOUSE
05.2012 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints
- Developed and implemented strategies to maximize customer satisfaction
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly
- Implemented quality control systems to boost overall product consistency and reliability
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms
- Devised processes to boost long-term business success and increase profit levels.
General Manager
Mangal Sweet (P) Limited
01.2005 - 11.2010
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager Operation
Bon-Bon
10.1995 - 12.2004
- Reduced costs by identifying areas for improvement and implementing cost-saving measures
- Coordinated logistics activities to ensure timely delivery of products while minimizing transportation costs
- Ensured compliance with industry regulations, company policies, and best practices through diligent oversight and regular audits
- Improved customer satisfaction by analyzing feedback data and implementing process enhancements.
Asst. Duty Manager
Wimpy Connaught Place
07.1991 - 02.1995
- Utilized data analysis tools to identify trends and areas for improvement, implementing targeted strategies that improved overall hotel performance
- Streamlined front desk operations for improved efficiency and better guest experiences
- Reviewed guest feedback on online review platforms regularly, identifying areas of improvement as well as success stories to share with the team
- Managed inventory control, ensuring adequate stock levels of essential supplies for smooth daily operations.
Supervisor
Hotel Nirula's
09.1986 - 06.1991
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor Of Commerce -
Bhagat Singh College
01.1987
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Planning and Implementation
- Staff Training
- Staff Management
- Inventory Management
- Management
- Project Management
- Operations Oversight
- Customer Relationship Management
- Goal Setting
- Client Relationships
- Inventory Control
- Strategic Planning
- Process Improvement
- Health and safety compliance
- Quality Assurance Controls
- Cost Reduction
- Purchasing and procurement
- Budget Development and Management
- Supply Chain Management
- Strategic Partnerships
- FLUENT IN English
- Program Administration
Additional Information
I sincerely hope that a chance will be given to me to work in your prestigious organization. Thanks Regard
Academicqualification
B.Com (P) from Delhi University
Timeline
Operation Manager
EVER GREEN SWEET HOUSE
05.2012 - Current
General Manager
Mangal Sweet (P) Limited
01.2005 - 11.2010
Manager Operation
Bon-Bon
10.1995 - 12.2004
Asst. Duty Manager
Wimpy Connaught Place
07.1991 - 02.1995
Supervisor
Hotel Nirula's
09.1986 - 06.1991
Bachelor Of Commerce -
Bhagat Singh College
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