CHANDA RANI
Dubai
Summary
Dedicated and versatile professional with 5 years of experience across restaurant hosting, administrative office assistance, and office administration. Proficient in presenting menus, taking orders, and providing excellent recommendations in a fast-paced restaurant environment. Skilled in administrative operations, including office procedures, records management, and email processing. Adept at utilizing Microsoft Office, Google Drive, and Microsoft Excel to streamline office tasks. Possess a solid understanding of hospitality operations, safety principles, and beverage products. Committed to delivering exceptional customer service and ensuring seamless business operations. Adept at leveraging my diverse skill set to contribute effectively to team success.
Overview
8
8
years of professional experience
Work History
Receptionist Administrator
FORTUNE GRAND
DUBAI
10.2024 - Current
- Assisted with administrative tasks such as data entry into company databases.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Coordinated meetings between internal departments and external partners and clients.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
Restaurant Hostess
SU KOREAN CUISINE PVT LTD
Tanjong Pagar
12.2023 - 06.2024
- Communicated with kitchen staff regarding customer feedback or complaints.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Upsold appetizers, drinks, desserts. when appropriate.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Office Administrative Assistant
BHAT METAL TREAT
LUDHIANA
06.2018 - 03.2022
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Contributed to team effort by accomplishing related tasks as needed.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Created expense reports, tracked invoices, and processed payments.
- Answered phones to direct callers, schedule appointments, and provide general office information.
Office Administrative Assistant
RAJINDRA SECURITY SERVICES REGD.
Ludhiana
04.2017 - 05.2018
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Contributed to team effort by accomplishing related tasks as needed.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Provided administrative support to multiple departments within the organization.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Developed forms and procedures to improve workflow efficiency.
Education
DIPLOMA IN HOSPITALITY OPERATIONS -
SISH Institute
Tanjong Pagar, Singapore11.2023
NANNY CARE DIPLOMA -
Indra Gandhi Industrial and Vocational Training Center
01.2019
12TH MEDICAL STREAM -
NIGHTINGALE SENIOR Secondary School
01.2017
10th - Science
Government High School
Ludhiana04-2015
Skills
- Business Administration and Operations Management
- Exceptional Customer Service and Interpersonal Skills
- Strong Communication and Problem-Solving Abilities
- Team Collaboration and Leadership
- Multitasking and Time Management
- Reservation Systems and Order Processing
- Microsoft Office (Word, Excel)
- Social Media
- Data Entry
- Emailing & Internet Browsing
- Computer used Proficiency
- Office organization
- Meeting coordination
- File management
- Employee onboarding
- Record keeping
- Time management
- Communication skills
- Reception management
Languages
- English
- Hindi
- Punjabi
Expiry Date
06/21/30
Personal Information
- Passport Number: U4928759
- Date of Birth: 02/20/99
- Gender: Female
- Nationality: India
- Marital Status: Single
- Visa Status: Employment Visa
Languages
Hindi, Punjabi
First Language
English
Advanced
C1
Timeline
Receptionist Administrator
FORTUNE GRAND
10.2024 - Current
Restaurant Hostess
SU KOREAN CUISINE PVT LTD
12.2023 - 06.2024
Office Administrative Assistant
BHAT METAL TREAT
06.2018 - 03.2022
Office Administrative Assistant
RAJINDRA SECURITY SERVICES REGD.
04.2017 - 05.2018
DIPLOMA IN HOSPITALITY OPERATIONS -
SISH Institute
NANNY CARE DIPLOMA -
Indra Gandhi Industrial and Vocational Training Center
12TH MEDICAL STREAM -
NIGHTINGALE SENIOR Secondary School
10th - Science
Government High School